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New Mantis 2.27.0 does not send emails for password reset

Posted: 02 Feb 2025, 17:55
by seppeltronics
Hello,

when Upgrading from a 2.18.0 to 2.27.0 I set up a new database, imported the old data and installed a new 2.27.0 with the new database. At least one admin account works, so it is up and running.

Because I do not have all the passwords, I wanted to reset the missing, but Mantis 2.27.0 does not send mails. The Username and mail-address are matching, I checked the database. I can also create new accounts because no emails are sent when crating these.

What could be the issue and how can I resolve that?

Thanks a lot, Seppel

Re: New Mantis 2.27.0 does not send emails for password reset

Posted: 02 Feb 2025, 18:09
by seppeltronics
P.S.

What I found in the old config_inc.php was:

$g_webmaster_email = 'bar@foo.net';
$g_from_email = 'noreply@foo.net';
$g_return_path_email = 'bar@foo.net';

So that may be missing, but maybe I miss something else? Is there a easy guide on how this should be set up, I think from the manual/help-page it is not that clear, and it being years ago since I've done it the last time, I just can't remember. :?

Or can I set it in the GUI?

Again, Many thanks.