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Error with EmailReporting in MantisBT 2.27.1

Posted: 20 Oct 2025, 12:21
by juanesteba20
I recently migrated my site to the latest version of Mantis, and everything is fine with that. The problem arose when I tried to install the "EmailReporting" plugin. With version 0.10.1, it wouldn't let me access the "Manage Mailboxes" section, so I decided to install the development version "0.11.0 DEV." With that version, it allows installation and I can access all sections correctly. But when trying to add, copy, edit, or test a mailbox, I get the following error:

Re: Error with EmailReporting in MantisBT 2.27.1

Posted: 06 Nov 2025, 01:52
by SL-Gundam
You might still need to run the upgrade script for MantisBT.
MantisBT made a change with categories. This causes that all categories are disabled if the upgrade script is not run.
Please check to see whether you have a existing and enabled global category in MantisBT.

ps. sorry for the late reply. I was on vacation.