Updated to PHP 8.4, now EmailReporting throws error 500
Posted: 25 Feb 2026, 13:07
Earlier today we ran PHP 8.0 on our hosting system. That version is outdated so we had to upgrade to 8.4. After this upgrade, the scheduled jobs for ER does not work.
Running gives "Internal Server Error - The server encountered an internal error or misconfiguration and was unable to complete your request.". We do unfortunately not have access to the server logs so we cannot read what happened.
If we run this script manually from a terminal, we get this output:
On PHP 8.0 we got this output:
Is this a known issue for ER? We use Mantis v2.26.2 and ER 0.10.1.
Running
Code: Select all
/plugins/EmailReporting/scripts/bug_report_mail.phpIf we run this script manually from a terminal, we get this output:
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:~$ ./update_mantis.sh
cron_run_jobs.php cronjobid: 2 priority=10 entity=1
label=SendEmailsReminders - not qualified (datenextrunok=0, datestartok=1,
dateendok=1) Result: 1 jobs - 0 launched = 0 OK + 0 KOCode: Select all
Start checking all mailboxes: Wednesday 25th of February 2026 13:40:50
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