Mantis Bug Tracker - Forums

Issues in the same project. When I attach file to issue X, the attachment is visible. When I attach file to issue Y, the attachment is not visible. No error, attaching is correcttly logged in issue history, the file is stored in DB, the blob has correct size, bug_id and bugnote_id are correct, but it is not visible in the issue. It is unvisible for all users, including administrators of the project. I do not see any difference between the issues.

Any ideas?

Thanks, Michal

MantisBT Version 2.26.1
PHP Version 8.2.30

The first MantisBT version where all known PHP 8.2 related issues are fixed is version 2.27.2.
I recommend to upgrade to latest stable version (2.28.1 as of this writing), also because of major security issues in older versions, see viewtopic.php?t=40432
In best case, your issues is fixed after that.
Investing time in investigating outdated versions makes not that much sense.

Ok, we upgraded to 2.28.1.
The problem remains

Well, it seems when an issue is created without attachment, no attachments (added in issue comments) are visible. When an issue is created with any attachment, all attachments are visible.
The existing attachments also appear after connecting one of the files to the header, like "UPDATE bug_file SET bugnote_id = 0 WHERE id = 56;"

I can not log into bug tracker (I forgot the combination of username and email and email alone is not enough for password reset; and account for this forum does not work there).


Michal

OK, the problem was in customized config, including:

$g_bug_view_page_fields = array(
'id',
'project',
'category_id',
'view_state',
'date_submitted',
'last_updated',
'reporter_id',
'handler_id',
'priority',
'severity',
'status',
'resolution',
'summary',
'description',
);

without 'attachments'. So the whole problem was local misconfiguration.
Thanks for your attention.

Thanks for providing the solution.
I checked the source code and was not able to reproduce.

Michal67 wrote: 14 May 2026, 05:54 I can not log into bug tracker (I forgot the combination of username and email and email alone is not enough for password reset; and account for this forum does not work there).

I reset your account. You should have received email for that.

Thanks for sending password reset link

The problematic config was

$g_bug_report_page_fields = array(
'category_id',
'view_state',
'handler_id',
'priority',
'severity',
// 'reproducibility',
'summary',
'description',
// 'steps_to_reproduce', <-- toto jsme vynechali
// 'additional_info', <-- toto jsme vynechali
'attachments',
);

// Skryje pole při prohlížení a editaci (View/Update page)
$g_bug_view_page_fields = array(
'id',
'project',
'category_id',
'view_state',
'date_submitted',
'last_updated',
'reporter_id',
'handler_id',
'priority',
'severity',
// 'reproducibility',
'status',
'resolution',
'summary',
'description',
// 'steps_to_reproduce',
// 'additional_info',
);