Mantis Bug Tracker - Forums

Hi,
i need somebody to do a customization to the latest mantis version. the customaziation should be done in the way that allows to accept future updates as well.

what is the idea of the customization:
you might want to define what kind of tickets a single supporter can see. two major aspects are his language and his specialization. so you might want to limit his tickets to certain languages and certain categories. i know you can already do that in the filter. but he can still change the filter and afterwards see all tickets again and within "My View" it is not even possible to apply a filter.

so what i need is the option for the manager to predefine filter for each separate supporter that limits the visible tickets for him. this filter should being applied on "My View" and "View Issues".

is there anybody who can help me with that?
please write to webmaster $ @ $ iq-internetservice. $ com (without spaces and $)

thanks a lot.

regards
thomas

you should manually change the php sources. you must edit "select " query in the sources and "do that like this"..
you have to get user id from user table. please check the fieldname also. this should work.

Hi,

will the code be able to accept future updates after this change?

regards
thomas

for my self i allways write my modification for future purposes...

in this situation the answer is you have manually update this patches for everytime: or if they are useful mantis team will use the code then so no manual update necessary.

for my self i allways write my modification for future purposes...

in this situation the answer is you have manually update this patches for everytime: or if they are useful mantis team will use the code then so no manual update necessary.

for my self i allways write my modification for future purposes...

in this situation the answer is you have manually update this patches for everytime: or if they are useful mantis team will use the code then so no manual update necessary.

how to propose things like that to the mantis team?

You will need to submit a feature request in the bug tracker. However, I haven't had this request before, so I am not sure how much demand will be for this feature.