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Your account may be disabled or blocked
Posted: 15 Dec 2007, 04:34
by ezequias
Hi list,
This is my first e-mail on this forum. I would like to know why I can't connect Mantis on my localhost.
I allways get the following message:
"Your account may be disabled or blocked or the username/password you entered is incorrect."
Can anyone help me with this ?
Regards
Ezequias
Re: Your account may be disabled or blocked
Posted: 16 Dec 2007, 08:52
by vboctor
If it is a new installation, did you try logging in with user name "administrator" and password "root"?
Re: Your account may be disabled or blocked
Posted: 16 Dec 2007, 22:05
by ezequias
No,
This is the default configuration user and password ?
I did the root password as the root of MySQL. Am I correct ?
Re: Your account may be disabled or blocked
Posted: 16 Dec 2007, 23:40
by vboctor
The default user name / password combination is different between MySQL and Mantis.
MySQL: "root" / ""
Mantis: "administrator" / "root"
So when installing Mantis you will need to use MySQL combination for Mantis to be able to create a database. However, once installed, you will need to use the Mantis combination for login. Then you should change the password and ideally the user name too.
Re: Your account may be disabled or blocked
Posted: 18 Dec 2007, 12:07
by ezequias
Thank you vboctor,
It works nicely.
Regards
Ezequias