Mantis Bug Tracker - Forums

When I try to login to the Mantis bugtracker, I get a message that my account was disabled. Could a moderator please advise me privately why this has occurred.

Also, when connected anonymously, I cannot seem to apply the Category filter in the view_all_bug_page. When I try to filter on a category to see if my priority problem has been reported, the view_all_bug_page still shows all categories.

A third problem dates back some time ago. I cannot reach the Mantis site using the regular domain name. I need to use the IP address instead. This was originally reported using IRC, and in a private email to Paul last December. At the time I was asking if this is something I should take up with my ISP, or if it was something the Mantis team would wish to address first. I am still awaiting for news on this last issue.

Regarding problem #1, your account is not disabled.

Thanks for checking Victor.

However, I still cannot login. I wonder if this could be related to my problem 3.

What happens if you try to login using the IP address instead of the domain name?

http://64.202.120.249/bugs/login_page.php

I'll also have to try to connect using a different ISP I have access to. I'll have to try both ways to be sure.

Vincent solved all three problems for me.

I was trying using the old bugtracker.com address.

Everything is now back to normal using the http://www.mantisbt.org/ address­.