Mantis Bug Tracker - Forums

Hi. This must be a simple question that's come up before, but my search terms aren't working and I can't see it in the manual/wiki or the application.

We're looking for the option to have some administrators turn off email notification whenever a new user signs up. Our expectation is that an admin can go to his user profile and turn off email notification just for himself.

Could you point me in the right direction?

ps. I'm impressed with the level of support available on this forum!
http://www.chillisoft.co.za/blog/?p=48

Does anybody know more about this problem, or should I edit the code in order to provide this feature?

At the moment, this is not configurable through user preferences. Feel free to submit a feature request in the bug tracker.

However, I typically recommend for users not to use an administrator account as their main accounts. So what I would do is the following:

1. Assume user name is xyz and email is xyz@example.com
2. User main account will be xyz with email xyz@example.com and necessary access to the projects they actually work on.
3. User admin account will be xyz_admin with email blackhole@example.com with ADMINISTRATOR access level.

This way they don't get notifications exception for what they work on. They also only see projects that they care about, specially when selecting All Projects.

btw, thanks for the nice review about Mantis. Any suggestions relating to look 'n' feel or patches with improvements are most welcome.

I've added a link to your review from the Wiki:
http://www.mantisbt.org/wiki/doku.php/mantisbt:press

Thanks for the link.

Multiple accounts is an interesting idea, except that you would have to keep jumping between accounts and can't have your browser remember your login. Our software company works with a lot of small projects, so we have a lot of sections in Mantis that need to be set up, tweaked, added/removed, etc. Also, the administrators are developers themselves, so they're clicking on "manage" one moment and then clicking on "view issues" the next and adding feedback.

It shouldn't be much work to add the code in directly (the beauty of PHP). I'll also list the feature on feature requests.

Feature request: 0009024