Assignment / Status
Posted: 18 Mar 2008, 13:10
Hi,
my problem:
when a user (developer) changes the issue status from 'assigned' to 'resolved', he isn´t able to assign the issue to another user (reporter). The reporter is responsible for closing issues.
my worflow transistions are the following:
the developer has the options:
and then:
he isn´t able to assign the issue after resolving it..
what´s wrong?
(I could solve this problem adding the 'confirmed' status between 'resolved' and 'closed', but I can´t do that).
thank you!
HUN73R
my problem:
when a user (developer) changes the issue status from 'assigned' to 'resolved', he isn´t able to assign the issue to another user (reporter). The reporter is responsible for closing issues.
my worflow transistions are the following:
- wflow.JPG (44.4 KiB) Viewed 2188 times
- btns.JPG (4 KiB) Viewed 2186 times
- resolve.JPG (21.71 KiB) Viewed 2187 times
what´s wrong?
(I could solve this problem adding the 'confirmed' status between 'resolved' and 'closed', but I can´t do that).
thank you!
HUN73R
