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Assign a bug to more than one person?

Posted: 24 Jun 2008, 20:30
by stanswx
Is there a way in Mantis to assign a bug to more than one person? Or maybe have a group of programmers and assign it to that group? I need several people to receive emails when I create a new bug/feature request, but currently I do not see anyway to do that. Please let me know, thanks!

Re: Assign a bug to more than one person?

Posted: 25 Jun 2008, 05:38
by vboctor
You can setup that when a bug is submitted, all users above a certain threshold are notified (e.g. all MANAGERS). However, you can not assign an issue to multiple users. If you want to assign an issue to a team, then create a "teamA" user with an email alias that forwards to the whole team (i.e. team distribution list / mailing list).

Re: Assign a bug to more than one person?

Posted: 25 Jun 2008, 13:36
by stanswx
Is that something in a newer version? I'm running v1.06 here. How would I go about having it notify all managers/developers? Everytime we upgrade mantis, we have to reconfig the config php file which is a pain. (which is why we're still running 1.06!) Thanks!

Re: Assign a bug to more than one person?

Posted: 25 Jun 2008, 14:32
by vzw614
I'm not sure what version it was introduced but in v1.1.1 there is a config file that you can customize that doesn't get overwritten each time you upgrade. It's named config_inc.php. Copy any sections you need to modify from config_defaults_inc.php and paste them in config_inc.php and make your changes there. Anything that is in config_inc.php over-rides what is in config_defaults_inc.php.

Have you read through the config_defaults_inc.php file? The devs have done a very good job of documenting what each option does and provide examples for many of the settings. Yes, I know it's long (~35 printed pages) but it was very helpful when setting up Mantis configurations.

The Mantis Manual also has a section on customizing.
http://www.mantisbt.org/manual/

Re: Assign a bug to more than one person?

Posted: 25 Jun 2008, 17:53
by stanswx
I just had our admin upgrade us to the latest version and got the email notifications working properly. Thanks for all of your help!

Re: Assign a bug to more than one person?

Posted: 04 Nov 2009, 12:47
by jshari2002
Hi

Am able to see the issues reported as private in all the other logins. Whats the difference between the private and public mentioned. I want only the people to whom the issue is assigned should have the access to update the issue. Please assist.

Thanks