Mantis Bug Tracker - Forums

OK. I am currently running Mantis 1.1.2 on an Ubuntu server and it is accessed only through the LAN.
Apache2
PHP Version 5.2.3-1ubuntu6.3
MYSQL Version 5.0.45-Debian_1ubuntu3.3-log

Here is my problem:
When hitting the "Submit Report" button while creating a bug, it takes usually 1-2 minutes for it to update on the user's PC, showing the bug was created. As soon as they hit the button, I can view new bugs and see theirs listed, so it is submitted to the server fast enough, but they have to wait to see it. Basically, they see the page as still loading, with the progress bar moving slowly, but it is a couple of minutes before it refreshes, while everyone else sees it immediately. This also happens when updating, assigning, etc. The changes are made immediately and seen by all users, except the one making changes. Is there some kind of timeout or refresh portion I can change in the files so that the client creating it can see it quicker?

If this is not understood, let me know and I will try to explain better but this is about the best I could do. Also let me know if any more info is needed.

This could be a problem with your email, if it is not setup correctly Mantis will submit the issue and keep trying connect to the email server.
I had the same problem before.
Hope this helps.

Have you tried running /admin/check.php and testing the email functionality to make sure your email settings are configured properly. I would agree with the poster above that it's most likely a problem with your email configuration and Mantis is waiting for the email send to time out.

Thanks for the input guys. I don't have the admin folder on there anymore so I cant look at that php file. I guess I could copy it back in there and then check it out. I think you guys have hit the nail on the head though because just to check I shut it off from sending emails at all and it seems to be doing it a lot quicker. I really dont need the emails except for a few rare occasions.

Thanks again!