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no email notifications in spite of positiv email-test

Posted: 30 Jul 2008, 08:20
by mogli
Hi,

during the installation (ver 1.1.2 on WinXP) I was testing my email-settings on the adminsite with positiv result.
But if I create a new user or reset a users password, no email was transmitted.

Whatever value (0 or 2) is set in phpmailer_methode, only the testmail is OK

So, where is the problem in my email-settings

Re: no email notifications in spite of positiv email-test

Posted: 31 Jul 2008, 16:52
by firasnajjar
Did you change the values of: $g_administrator_email, $g_webmaster_email, $g_return_path_email, $g_smtp_host (or whatever you're using) in config_defaults_inc.php and and config_inc.php.sample

Also the value of: $From in calss.phpmailer.php

Re: no email notifications in spite of positiv email-test

Posted: 31 Jul 2008, 19:52
by vzw614
You should ONLY make changes to config_inc.php, never config_defaults_inc.php because that file will be over-written when you upgrade to a new version of Mantis. config_inc.php is not over-written when you upgrade. If you need to make changes, copy the needed section(s) from config_defaults_inc.php and paste them into config_inc.php and then make your changes.

Check my other posts for how to fix email notifications. This is probably the #1 most asked question.

Re: no email notifications in spite of positiv email-test

Posted: 01 Aug 2008, 13:35
by firasnajjar
Thanks for the info.