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Mantis workflow summary?

Posted: 03 Aug 2005, 13:16
by dtgriscom
Is there an overview somewhere of the bug submitting/handling workflow supported by Mantis? The overview would specify:

- the various bug states (new, feedback, confirmed, assigned), how they function and best practice for using them
- suggestions for additional, custom bug states
- when a bug can be assigned to someone (e.g. can a reporter choose who to assign the bug to?)
- when emails can be sent, and to whom

I've found a fair amount of this info scattered about, but I haven't found a single, comprehensive description. This seems important, as this is what Mantis is all about.


Thanks,
Dan

Check the bugtracker

Posted: 04 Aug 2005, 18:27
by illes

Posted: 04 Aug 2005, 18:43
by dtgriscom
Thanks: that's great. Two questions:

- How can I find useful ancillary documentation like this?

- Could something like this diagram (whichever represents the current situation) be added to the main manual?