Need additional info from Reporter
Posted: 11 Aug 2008, 17:47
What is the procedure for requesting additional info from a reporter? Do you just add a note to the issue?
Interesting. When I change the status to feedback, the reporters in my system are not listed as a someone to which I can assign the issue. Is there a configuration setting I am missing? Thanks. -- Budvboctor wrote:We typically change status to feedback and as part of this add a note with the required feedback.