New User and Password Reset e-mails not going out
Posted: 02 Jan 2009, 21:04
Bug notifications go out fine. The log looks like this (substituted myemail@example.com for my real address)
2009-01-02 15:59 EST mail_recipient bug=11, add reporter=3
2009-01-02 15:59 EST mail_recipient bug=11, add handler=3
2009-01-02 15:59 EST mail bug=11, type=owner, msg=email_notification_title_for_action_bug_assigned, recipients=(myemail@example.com)
When I click on "Reset Password", this is displayed on screen:
A confirmation request has been sent to the selected user's e-mail address. Using this, the user will be able to change their password.
And this is logged:
2009-01-02 16:02 EST mail password_reset=newguy@example.com
However, newguy@example.com never gets the message, and looking at the postfix log, it is not even making it there.
config_inc.php looks like this (in addition to the database settings)
$g_enable_email_notification = ON;
$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT | LOG_FILTERING | LOG_AJAX;
$g_log_destination = 'file:/var/log/mantis';
$g_allow_signup = OFF;
$g_administrator_email = 'myemail@example.com';
$g_webmaster_email = 'myemail@example.com';
$g_from_email = 'myemail@example.com';
$g_return_path_email = 'myemail@example.com';
$g_email_receive_own = ON;
$g_phpMailer_method = 0;
$g_send_reset_password = ON;
I have run out of ideas. Help?
- Scott
2009-01-02 15:59 EST mail_recipient bug=11, add reporter=3
2009-01-02 15:59 EST mail_recipient bug=11, add handler=3
2009-01-02 15:59 EST mail bug=11, type=owner, msg=email_notification_title_for_action_bug_assigned, recipients=(myemail@example.com)
When I click on "Reset Password", this is displayed on screen:
A confirmation request has been sent to the selected user's e-mail address. Using this, the user will be able to change their password.
And this is logged:
2009-01-02 16:02 EST mail password_reset=newguy@example.com
However, newguy@example.com never gets the message, and looking at the postfix log, it is not even making it there.
config_inc.php looks like this (in addition to the database settings)
$g_enable_email_notification = ON;
$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT | LOG_FILTERING | LOG_AJAX;
$g_log_destination = 'file:/var/log/mantis';
$g_allow_signup = OFF;
$g_administrator_email = 'myemail@example.com';
$g_webmaster_email = 'myemail@example.com';
$g_from_email = 'myemail@example.com';
$g_return_path_email = 'myemail@example.com';
$g_email_receive_own = ON;
$g_phpMailer_method = 0;
$g_send_reset_password = ON;
I have run out of ideas. Help?
- Scott