Resolutions: Custom Workflow
Posted: 12 Jan 2009, 20:51
Hello,
I have implemented a custom workflow, using the UI, and it seems to only be concerned with Status, and not Resolution.
Is there some documentation on setting up custom Workflow around Resolution?
Status Workflow:
New => Open => Closed
Resolution Workflow:
New => Triage => Docs/Reqs => Fixed
New => Triage => In Process => Fixed
Thank you.
I have implemented a custom workflow, using the UI, and it seems to only be concerned with Status, and not Resolution.
Is there some documentation on setting up custom Workflow around Resolution?
Status Workflow:
New => Open => Closed
Resolution Workflow:
New => Triage => Docs/Reqs => Fixed
New => Triage => In Process => Fixed
Thank you.