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Resolutions: Custom Workflow

Posted: 12 Jan 2009, 20:51
by mcraig88
Hello,

I have implemented a custom workflow, using the UI, and it seems to only be concerned with Status, and not Resolution.
Is there some documentation on setting up custom Workflow around Resolution?

Status Workflow:
New => Open => Closed

Resolution Workflow:
New => Triage => Docs/Reqs => Fixed
New => Triage => In Process => Fixed

Thank you.

Re: Resolutions: Custom Workflow

Posted: 13 Jan 2009, 21:17
by mcraig88
Here is an example of the Array I think should be able to work, to clarify my request:

Code: Select all

array (
  5 => '8:Triage',
  8 => '12:Docs/Reqs;15:In Process',
  12 => '20:Fixed/Complete;90:Wont Fix;40:Not Repro;80:External;60:Duplicate',
  15 => '20:Fixed/Complete;90:Wont Fix;40:Not Repro;80:External;60:Duplicate',
  20 => '',
  90 => '',
  40 => '',
  80 => '',
  60 => '',
  
)

Re: Resolutions: Custom Workflow

Posted: 29 Jan 2009, 15:16
by jb_mantis
I don't believe there is a workflow process for the Resolution field like there is for the Status field. You may want to consider submitting a feature request for it. Current workaround would be to add the code yourself to make it happen, or use custom Statuses instead of resloutions to track issue resolution progress.