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eMail notification issue

Posted: 26 Feb 2009, 13:09
by TobiasWeiss
Hi all,

I hope you won`t be too bored on answering questions about the eMail notification.

The problem:

I am trying to configure mantis that ONLY the reporter and developer are getting a notifications of the bug.
I really tried a lot but sometimes all reporters /developers get a notification sometimes only a few of them.

I checked out http://manual.mantisbt.org/manual.confi ... .email.php , searched the forum and googeled for howto`s or something

But I never came to the point where
- only Managers get notifications on new bugs
- only the guy who reported anything gets a notification on status-changes / questions of the developer /
- only the responsible developer gets a notification on allocation.

System information:

Mantis Version: 1.1.6
Server: Debain etch with apache2
DB: Mysql
Project stucture: Multiple private Projects, some with subprojects.
Users: Multiple Managers and administrators

My Config (the relevant parameters - imho) :

---

$g_mail_receive_own = OFF;

$g_default_notify_flags = array(
'reporter' => ON,
'handler' => ON,
'monitor' => ON,
'bugnotes' => OFF,
'threshold_min' => NOBODY,
'threshold_max' => ANYBODY
);

$g_notify_flags['new']['threshold_min'] = MANAGER;
$g_notify_flags['new']['threshold_max'] = MANAGER;

---

Did I forget paremeters or do I have to do somthing in the standard config?

Please let me know if I have forgot to post some further information.

Thank you for answering.

Grettings
Tobi

Re: eMail notification issue

Posted: 04 Mar 2009, 08:25
by TobiasWeiss
Sorry for pushing my post.

But this problem drives me crazy... in the last few days I`ve tried a lot of configurations but nothing brought the wanted result...

Has no one an idea or hint?

Gretting
Tobias

Re: eMail notification issue

Posted: 19 Aug 2009, 14:48
by rmmarsh
I'm having the same problem; and nobody seems to be able to answer the question...

Come on guys (experts)... this is a very simple question for all of you, and I (among others) am very confused about the settings.

Re: eMail notification issue

Posted: 22 Nov 2009, 22:50
by rmmarsh
ANSWER -> threashold_max should be set to: 'threshold_max' => NOBODY

Re: eMail notification issue

Posted: 23 Nov 2009, 17:53
by rmmarsh
Actually, I found the answer in another post. It's very simple: go to Manage -> Manage Configuration -> E-mail Notifications, and on the right-hand side, check the people you want to recieve what... you might have to play with it a bit so you are not sending emails to everybody.

Mine now works like it should...

Re: eMail notification issue

Posted: 23 Nov 2009, 17:56
by rmmarsh
Actually, I found the answer in another post. It's very simple: go to Manage -> Manage Configuration -> E-mail Notifications, and on the right-hand side, check the people you want to recieve what... you might have to play with it a bit so you are not sending emails to everybody.

Mine now works like it should...