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User Password is not found.

Posted: 26 Jul 2009, 08:04
by nazmul
Hi,
I am using Mantis 1.1.0rc3. I have just sent up the mantis. Now I want to create new user. User is created but password is not found. Where I will found the password? If password will sent via email, so I am not getting email. So what I will need to do.

Thanks in advance.

Re: User Password is not found.

Posted: 27 Jul 2009, 17:21
by dedoid
hello nazmul,
i've faced more or less tha same problem with the 1.1.8 and I hope my experience can help even if the version are different.
yes the account confirmation comes by mail once you've create the new user .
creating the user as the admin the "confirmation module " is sent to the user mail address , so first of all you need to enabe the mail sending ( I know it's stupid but the first time I forget about it ) obviously you've to check the right configuration of the server and so on .
in the 1.1.8 you've also the chance to add a new user fromthe login page I found it faster if you're testing mantis for the first time , however if you have already right configured the mail sending, the above is unusefull , instead I've got my personal example of configuration to give you if you need it .
bye