Mantis Bug Tracker - Forums

I am trying to install MantisBT 1.1.8 and the install is failing at "Attempting to connect to database as admin".

The Error message is: "Does administrative user have access to the database? ( Access denied for user 'swnet'@'10.3.3.1' (using password: YES) )".

I have checked and rechecked the information provided to the install program and can login to the database with admin access and manually create tables, etc.

Any ideas?

Hi. I really have no idea how this stuff works, I've only been an end user of bug tracking software in the past, and am now in a situation where I need to set it up myself. However I did have the exact same problem your having, and I got around it by logging into mysql as the root user. "mysql -u root -p" is the command i used... I think. Then, at the Mantis install page I entered root for the admin username field and then my mysql root password. Someone please correct me if this is all wrong.

But after I got passed that error I got another very similar one:

Installing Database

Create database if it does not exist BAD
Does administrative user have access to create the database? ( Access denied for user 'root'@'10.0.1.5' to database 'bugtracker' )

Attempting to connect to database as user POSSIBLE PROBLEM
Database user doesn't have access to the database ( Access denied for user 'claysbugs'@'10.0.1.5' (using password: YES) )

Good luck...