Submit issue via external form?

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kablooie
Posts: 4
Joined: 05 Oct 2009, 13:25

Submit issue via external form?

Post by kablooie »

Hi,

So, my boss would like me to put up a web form from which users can submit issues, which would then be inserted into Mantis behind-the-scenes.

Are there any customizations to do this, besides Anonymantis? (I would rather not have to install Mantis Connect to use it, if there's a self-contained plugin instead... )

If you have done this, please let me know how. If you did use Anonymantis, was it a difficult or time-consuming setup?


Thanks!
vboctor
Site Admin
Posts: 1293
Joined: 13 Feb 2005, 22:11
Location: Redmond, Washington
Contact:

Re: Submit issue via external form?

Post by vboctor »

Do you know that the webservice part of MantisConnect is now shipped out of the box with MantisBT? This can be found in the /api/soap folder.
Migrate your MantisBT to the MantisHub Cloud
marcrothberg
Posts: 8
Joined: 08 Jul 2011, 13:18

Re: Submit issue via external form?

Post by marcrothberg »

I cannot locate any helpful instructions for using anonymantis. I placed the anonymantis folder into my "apache2/htdocs" directory and modified the config_default.inc.php.

I assumed I needed to go to http://mywebserver/anonymantis
I also tried http://mywebserver/anonymantis/display.inc.php

Everything gets and HTTP 500 error. Any help is appreciated I am using Mantis 1.2.6 which has Mantis Connect built into the "mantis/api/soap" directory I am assuming I am doing something wrong here.

Thank you!
Marc
atrol
Site Admin
Posts: 8402
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Submit issue via external form?

Post by atrol »

I had a short look at anonymantis (I never used it, it's a 3rd party development which is not maintained by the MantisBT core developers)
The latest version of anonymantis is from 2006.
MantisBT 1.2.x started 2010.
You might get compatibility problems.

I know, this is no real help for you ....
Please use Search before posting and read the Manual
marcrothberg
Posts: 8
Joined: 08 Jul 2011, 13:18

Re: Submit issue via external form?

Post by marcrothberg »

I appreciate your attempt to help. Is there currently anyone out there who has successfully created a webform that can submit a bug to mantis through mantisconnect or some other method?

If there is any documentation on this that I would be able to get started with how to go about it, I can attempt to research and try to create something and if successful i will post back as I am sure it is something of use to someone else.

Thanks for the help!
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
Contact:

Re: Submit issue via external form?

Post by cas »

If your external form could be an email, you simply can use the emailreporting plugin.
marcrothberg
Posts: 8
Joined: 08 Jul 2011, 13:18

Re: Submit issue via external form?

Post by marcrothberg »

Yes, but then I run into the situation with custom fields. Until the new rules system is released in the dev version I am out of luck. By having an external form that basically has all the same fields of my bug reporting page, I can populate those fields automatically from the website it was opened from, I just need the issue to be submitted to mantis directly from this form.
Guil
Posts: 8
Joined: 29 Aug 2011, 10:33
Location: Gironde - France

Re: Submit issue via external form?

Post by Guil »

I have developed an html page (form on php/mysql) that insert directly on database.
My script create closed tickets but it can be easily customized.

You can modify it / use it :-) it can be a starting point.

http://mantis-pilot.org/?page_id=29

Regards
Guil.
marcrothberg
Posts: 8
Joined: 08 Jul 2011, 13:18

Re: Submit issue via external form?

Post by marcrothberg »

Guil,

Thank you soo much! This is excellent!
Guil
Posts: 8
Joined: 29 Aug 2011, 10:33
Location: Gironde - France

Re: Submit issue via external form?

Post by Guil »

I have made an update. the V2.0 is out ;-) more easy to customize.

http://mantis-pilot.org/?page_id=29

Regards
Guil.
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