IRC logs of #mantisbt for Monday, 2014-04-07

« Sunday, 2014-04-06 Index Tuesday, 2014-04-08 »
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Simpson_2hi05:42
Simpson_2is this also the place for questions regarding mantisconnect ?05:42
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Dirk23Hi there06:20
Dirk23i have a problem with screenshots that are added to a Bugreport in Mantis06:21
Dirk23the screenshot is added as PNG06:23
Dirk23an when i trie to download that png i allways get a html file but not the screenshot06:23
Dirk23im using v 1.2.1706:24
Simpson_2Dirk23, you have access to the database of mantis ?06:31
Dirk23yes06:35
Simpson_2chek the mantis_bug_file_table for the mimetype of the file06:37
Dirk23you mean file_type Field?06:39
Dirk23or do you mean the content fields Mimetype06:40
Simpson_2ffile_type06:41
Dirk23https://www.dropbox.com/s/djzpl889ul8bqqz/Screenshot%202014-04-07%2012.41.10.png06:42
Simpson_2that contains the mime type06:42
Simpson_2so it is uploaded correctly06:42
Dirk23is it to big?06:42
Dirk23jpg’s are working, but png wont06:42
Simpson_2check web server logs06:43
Dirk23well…. that maybe not easy, cause its hosted elsewhere06:43
Dirk23there are a lot of logs… something special i have to search for?06:45
Simpson_2what does the 'HTML' you refer to look like ?06:45
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Dirk23Simpson_2: https://dl.dropboxusercontent.com/u/11579870/screenshot%20build%2010020%20g%C3%A4rverlauf.PNG-2.html06:48
Simpson_2Yup file is too big06:48
Dirk23can i do seomthing?06:49
Simpson_2it fails to allocate the memory, and then kicks out some error, which confuses the png library06:49
Simpson_2well limit the upload of files to the maximum you can download again06:49
Dirk23i guess that is set elsewhere in .htaccess or something like that?06:50
Simpson_2I'm not sure, but I think its even a mantis config setting06:50
Dirk23i cant find something like attachment size in webconfig06:51
Simpson_2 * Maximum file size that can be uploaded06:52
Simpson_2 * Also check your PHP settings (default is usually 2MBs)06:52
Simpson_2 * @global int $g_max_file_size06:52
Simpson_2 */06:52
Simpson_2$g_max_file_size= 5000000;06:52
Dirk23it would be great to habe bigger Filesizes to upload, because screenshot come from tablets and phone without the ability to resize those pictures06:54
Simpson_2talk to your hoster06:58
Dirk23i need to set the max_filesize in php.ini?06:59
Simpson_2nope this is more a memory issue06:59
Dirk23okay07:01
Dirk23there is a momiry_limit in php.ini i can set07:02
Simpson_2what is it now ?07:02
Dirk23i cant see it, but i can overwrite the config07:02
Dirk23with a php.ini in the directory where mantis is installed in07:03
Simpson_2ah look at the php website to see what the default is07:03
Dirk23128MB07:04
Dirk23it seems i have a limit of 2GB and the standard is 128MB07:05
Simpson_2hmm, create a temp phpinfo.php with phpinfo(); as statement07:05
Dirk23i can try to raise it to 512M07:05
Simpson_2<?php phpinfo(); ?>07:06
Simpson_2open that file in a browser and see what your defaults aer07:06
Dirk23http://hildebrand-it.net/bugtracker/tempphpinfo.php07:07
Dirk23its 512 NOW07:07
Dirk23standard is 12807:08
Dirk23NOW07:08
Simpson_2k07:08
Simpson_2double it07:08
Simpson_2( it only lacked about 20mb )07:08
Dirk23maybe i can download those png’s now?07:08
Simpson_2try07:09
Dirk23still the file i download is a xyz.png.html07:09
Simpson_2same error ?07:09
Dirk23SYSTEM WARNING: 'finfo::buffer(): Failed identify data 12:cannot allocate 18232688 bytes (Cannot allocate memory)image/png; charset=binary' in '/homepages/4/d299844024/htdocs/hildebrand-it/bugtracker/file_download.php' line 19707:10
Simpson_2now thats strange07:10
Dirk23maybe it is currupted on Upload?07:10
Dirk23ca i extrakt the screenshot from the Database?07:11
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Simpson_2I think you should be able to do that07:12
Dirk23the file is 4,3MB and when i download it is 4,6MB07:12
Dirk23can you tell me how i get the Picture out of the DB07:13
Dirk23i have phpmyadmin ready for that DB07:13
Simpson_2can you download the blob ?07:17
Simpson_2then just name the file test.png and it should be picked up by your OS07:17
Dirk23im working on it, but the phpmyadmin is VERY Slow, aftzer selecting the file07:17
Dirk23well, there is now Download available07:19
Simpson_2if you search on stack overflow your problem generally is attributed to a host limiting much more then just memory07:19
Dirk23it says: content  Binary not editable07:19
Simpson_2its hard to tackke07:19
Simpson_2just name it test.png07:20
Dirk23?07:24
Dirk23where? IN the Database?07:24
Simpson_2I've lost you07:26
Dirk23Simpson_2: just name it test.png07:27
Simpson_2the downloaded file07:27
Dirk23well, i tried that as the first thing07:27
Dirk23and you can guess what…. its corrupted07:27
Dirk23is this PNG ONLY in the Database, or can i find it somewhere in my Webspace?07:30
Simpson_2I guess just in your DB07:31
Dirk23okay. so it is not a mantis bug. i need to tell my testers to not upload files greater than 2MB?07:35
mjthm. I forgot that I too have an issue with mantisbt... ;)  One bugreport, assigned to a person, is not shown on that person's "My view" page, no matter what.  The person in question explicitly added that bug to "monitor" list, but still no go.  When referring to this bug directly (issue# - jump) it is shown.  What can be the cause and how to fix it?07:38
Dirk23thank you Simpson_207:39
Simpson_2Dirk23, np, I'm just another user like you ;)07:39
Dirk23doesnt matter. You helped me07:39
Dirk23thnx07:39
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tonsofpcsIs there a way that I can configure mantis such that a user can only view tickets that she is assigned/set to monitor/somehow attached to?15:29
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tonsofpcsI found limit_reporters which prevents them from viewing full details on such a ticket/issue but still allows them to show up in list view...15:45
tonsofpcsoh, hmm, it appears that maybe that's tied to a filter I saved...15:46
tonsofpcsyup, that did it.15:47
tonsofpcs:)15:47
tonsofpcshmm, but that only allows the user to view issues that he/she reported, not ones that he/she was added to monitor...15:48
tonsofpcslooks like it's already a bug.  #001546615:57
tonsofpcsI would expect that an explicit add of a monitor would override all permissions to that issue other than disabled account.  I would think that this would resolve #0015466 and #0005702 and #0007642.16:00
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travis-ci[travis-ci] Build #6: grangeway/mantisbt dbapi (f062fc4) Paul Richards - The build has errored.17:55
travis-ci[travis-ci] Build details: http://travis-ci.org/grangeway/mantisbt/builds/2248179717:55
travis-ci[travis-ci] Code Changes: https://github.com/grangeway/mantisbt/compare/6a37b25bb9e3...f062fc4504f417:55
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travis-ci[travis-ci] Build #7: grangeway/mantisbt dbapi (f3f55b2) Paul Richards - The build has errored.18:57
travis-ci[travis-ci] Build details: http://travis-ci.org/grangeway/mantisbt/builds/2248597818:57
travis-ci[travis-ci] Code Changes: https://github.com/grangeway/mantisbt/compare/f062fc4504f4...f3f55b2150c518:57
travis-ci[travis-ci] Build #8: grangeway/mantisbt dbapi (72e97aa) Paul Richards - The build has errored.19:03
travis-ci[travis-ci] Build details: http://travis-ci.org/grangeway/mantisbt/builds/2248632519:03
travis-ci[travis-ci] Code Changes: https://github.com/grangeway/mantisbt/compare/f3f55b2150c5...72e97aacd7f119:03
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