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mantisbt:mantisbt_survey
Table of Contents
User survey
Candidate survey questions
Final draft, pending setup in the surveys applications.
References:
It's interesting that the Bugzilla survey was aimed at a small number of organisations using MantisBT, rather than its direct users. Something to consider for us as well - perhaps by having two different surveys - organisations versus end-users.
User role
- How to you usually use MantisBT:
- I am a MantisBT user - I report/edit bugs
- I am a MantisBT administrator - I set up projects, categories, users etc
- I am a MantisBT system administrator - I manage at least a MantisBT installation on a server
- I am a MantisBT developer - I contribute to the MantisBT core or to a plugin
- [all] Country
Platform
- [administrator] What Operating System do you run MantisBT on? (+ version)
- [administrator] What Database server do you run MantisBT on? (+ version)
- [administrator] What Web server do you run MantisBT on? (+ version)
- [administrator] Which PHP version do you use?
- [administrator] Which file upload method do you use? (DISK, DATABASE or FTP)
- [administrator] Which login method do you use? (MD5, LDAP, BASIC_AUTH, HTTP_AUTH, PLAIN, CRYPT, CRYPT_FULL_SALT)
- [administrator] How many projects are there in your MantisBT instance?
- [administrator] How many active users are there in your MantisBT instance?
- [administrator] How many bugs* do you have in your MantisBT instance? =⇒ hopefully not too many but if you do please report them on our bugtracker [link] joke aside, this should be reworded, at least use the word 'issues' instead of bugs
- [administrator] What plugins do you have installed in your MantisBT instance?
- [administrator] Do you run MantisBT on your own server or on a hosted instance?
Current status
- [all] Do you currently use MantisBT?
- If not, why not and which tools are you using now?
- [all] Which version of MantisBT are you running?
- [all] How would you rank MantisBT in terms of {usability, performance, look and feel,documentation}?
Future
- [all] What would be three things that you would change or improve substantially in MantisBT? Should allow users to type in suggestions, perhaps link to Features identified from the bugtracker
- we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
- Better look and feel
- Keyboard shortcuts for navigation and other common actions
- Extended reporting capabilities
- Ability to download and install plugins from the administration interface
- Better performance
- Better support for other database engines ( which ? )
- Ability to vote for issues
- Ability to preview attachments inline ( videos, images )
- Wysiwyg (or alternative structured text like Markdown ) editor
- Diff-style email notifications
- [all] I would continue using Mantis if it would function only on recent versions of modern browsers ( currently IE 8+, latest Firefox/Chrome/Safari ). Moving to more modern browsers also involves a more streamlined and modern UI.
Contributions, comments
- [developer] Have you ever tried to contribute to MantisBT?
- If yes, were you successful?
- If no, why
- lack of {skill,time,interest}
- barrier of contribution to high {missing documentation, code hard to understand, no support from developers}
- [all] Mobility related question - tablet/phone usage? MantisTouch vs. other apps?(vboctor)
- [all] What form factor? (vboctor)
- Small Screen (Phone or iPod)
- Tablet (iPad, Kindle Fire, Galaxy Tab, etc)
- Desktop
- Other
- [all] Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality, Financial, Insurance, etc? (vboctor)
- [all] Do you interact with MantisBT using a custom-built client - SOAP API? (vboctor)
- [all] How did you know about MantisBT? (vboctor)
- Used it in previous jobs
- Search engine
- Social networks (e.g. Twitter)
- Word of mouth
- Seen it used by others
- Read a review or a blog post
- Through my hosting company
- Featured on some site (e.g. Sourceforge)
- Others
- [all] General feedback and suggestions for MantisBT? (vboctor)
- [all] Optional: contact e-mail (dregad)
- [all] I am interested in becoming a member of the core dev team - [we might as well seize the opportunity to try and draw in some fresh forces] (dregad) ; I would reformulate as _I am interested in helping MantisBT improve_ and them giving a list of options, like documentation, code, support in forums etc
mantisbt/mantisbt_survey.txt · Last modified: 2018/05/04 07:55 by anonymous