mantisbt:mantisbt_survey
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Table of Contents
User survey
Draft for now, gathering input.
References:
It's interesting that the Bugzilla survey was aimed at a small number of organisations using MantisBT, rather than its direct users. Something to consider for us as well - perhaps by having two different surveys - organisations versus end-users.
Platform
Most of these apply to administrator users only.
- What Operating System do you run MantisBT on?
- What Database server do you run MantisBT on?
- What Web server do you run MantisBT on?
- Which PHP version do you use?
- How many projects are there in your MantisBT instance?
- How many active users are there in your MantisBT instance?
- How many bugs do you have in your MantisBT instance?
- What plugins do you have installed in your MantisBT instance?
- Do you run MantisBT on your own server or on a hosted instance?
Demographics
- Age
- Country
- How do you currently use MantisBT
- User ( I interact with MantisBT's web interface )
- System administrator ( I administer the server running the application )
- Developer ( I contribute code to MantisBT or MantisBT plugins )
Current status
- Do you currently use MantisBT?
- If not, why not and which tools are you using now?
- Which version of MantisBT are you running?
- How would you rank MantisBT in terms of {usability, performance, look and feel,documentation}?
- Which of the following features do you use and how often ( matrix - rows are features, columns are numbered 1-5, were 5 means most often)?
- Roadmap page
- Changelog page
- Notifications
- etc ( we really need a good selection here )
Future
- What would be the things that you would change or improve substantially in MantisBT?
- we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
- Better look and feel
- Keyboard shortcuts for navigation and other common actions
- Extended reporting capabilities
- Ability to download and install plugins from the administration interface
- Better performance
- Better support for other database engines ( which ? )
- Ability to vote for issues
- Ability to preview attachments inline ( videos, images )
- Wysiwyg (or alternative structured text like Markdown ) editor
- Diff-style email notifications
- How important is it to you that MantisBT continues to function without the need to enable Javascript?
- Would you continue using future version of MantisBT if it would work only on modern versions of Browsers ( e.g. IE 9+, Latest Firefox/Chrome/Safari/Opera? )
Contributions
- Have you ever tried to contribute to MantisBT? - If yes, were you successful? - If no, why - lack of {skill,time,interest} - barrier of contribution to high {missing documentation, code hard to understand, no support from developers}
- Age? I think we should probably drop this question (vboctor)
- We should ask about the number of projects? similar to issues and users (vboctor)
- Javascript - the question about javascript should really put out two alternatives “support for disabled javascript” vs. “modern ajax UI”. (vboctor)
- Browsers - Should we switch the question to ask about browser / versions that people use or they require support for? I believe we should draw a line in the sand on what browsers we should support based on building blocks like jQuery that we will start taking heavier dependencies on. (vboctor)
- Mobility related question - tablet/phone usage? MantisTouch vs. other apps? (vboctor)
- Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality, Financial, Insurance, etc? (vboctor)
- Should we have a question about usage of the SOAP API? (vboctor)
- How did you know about MantisBT? (vboctor)
- Used it in previous jobs
- Search engine
- Social networks (e.g. Twitter)
- Word of mouth
- Seen it used by others
- Read a review or a blog post
- Through my hosting company
- Featured on some site (e.g. Sourceforge)
- Others
- What form factor? (vboctor)
- Small Screen (Phone or iPod)
- Tablet (iPad, Kindle Fire, Galaxy Tab, etc)
- Desktop
- Other
- General feedback and suggestions for MantisBT? (vboctor)
- What would be your top 3 feature requests? (vboctor) - should we do this rather than providing a list?
mantisbt/mantisbt_survey.1366754515.txt.gz · Last modified: 2013/04/25 08:58 (external edit)