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mantisbt:plugins:emailreporting

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mantisbt:plugins:emailreporting [2019/07/19 16:11] – [Configuration options] SL-Gundammantisbt:plugins:emailreporting [2019/09/08 01:33] – [Configuration options] SL-Gundam
Line 220: Line 220:
 Name: Check user permissions Name: Check user permissions
  
-Description: Whether or not EmailReporting should check whether the user has permission to add new issues, notes or attachments etc.+Description: Whether or not EmailReporting should check the permission of the user for adding new issues, notes or attachments.
  
-Only the parts of the email where the permissions failed will be ignored. When processing finishes [[#mail_delete|Delete processed email from the mailbox]] will be respected.+The email will be ignored if a permission check fails for notes or issues, not for attachments. When processing finishes [[#mail_delete|Delete processed email from the mailbox]] will be respected.
  
-The default is to ignore permissions because EmailReporting works under the assumption "Process at all costs". If you turn this on it is possible that you will lose emails so should only consciously be turned on.+The default is to ignore permissions because EmailReporting works with the intend to "Process at all costs". If you turn this on it is possible that you will lose emails so should only consciously be turned on.
  
 === mail_add_bug_reports === === mail_add_bug_reports ===
-Name: Create new issues+Name: Add new issues
  
 Description: Whether or not to allow the creation of new issues by EmailReporting. If an email cannot be added as a new issue, the email will be ignored without further processing and respect [[#mail_delete|Delete processed email from the mailbox]] Description: Whether or not to allow the creation of new issues by EmailReporting. If an email cannot be added as a new issue, the email will be ignored without further processing and respect [[#mail_delete|Delete processed email from the mailbox]]
Line 349: Line 349:
  
 Description: Self explanatory i believe. Some users just want to add some attachments to an existing issue. In that case a note is not added but the attachments are. But if this happens for a newly created issue you might wonder what caused it since you would expect the user to inform you of what the problem... maybe he wrote it all in the subject line? Description: Self explanatory i believe. Some users just want to add some attachments to an existing issue. In that case a note is not added but the attachments are. But if this happens for a newly created issue you might wonder what caused it since you would expect the user to inform you of what the problem... maybe he wrote it all in the subject line?
 +
 +=== mail_ignore_auto_replies ===
 +Name: Ignore auto-reply emails
 +
 +Description: Ignore auto-reply emails like out-of-office replies.
 +
 +Check if the email is an out of the office auto reply by checking the following fields:
 +   * X-Autoreply
 +   * X-Autorespond
 +   * auto-submitted with a value of "auto-replied"
 +
 +Based on: https://www.jitbit.com/maxblog/18-detecting-outlook-autoreplyout-of-office-emails-and-x-auto-response-suppress-header/
  
 === mail_remove_replies === === mail_remove_replies ===
mantisbt/plugins/emailreporting.txt · Last modified: 2022/10/23 09:12 by SL-Gundam

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