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mantisbt:support_corner [2012/10/08 07:08]
dregad Referenced snippets, rewording, layout
mantisbt:support_corner [2014/01/09 08:54] (current)
dregad
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 ====== Support Corner ====== ====== Support Corner ======
  
-Our target should always be to resolve more bugs than our incoming rate. Use the [[http://www.mantisbt.org/bugs/summary_page.php|summary page ]] to get stats on this.+Our target should always be to resolve more bugs than our incoming rate. Use the [[http://www.mantisbt.org/bugs/summary_page.php|summary page]] to get stats on this. 
  
  
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     * duplicates     * duplicates
     * support requests (i.e. issues that are neither a bug in Mantis nor a new feature request) as //no change required//. Use of the predefined **snippet: Resolve - No Bug/Feature** is recommended     * support requests (i.e. issues that are neither a bug in Mantis nor a new feature request) as //no change required//. Use of the predefined **snippet: Resolve - No Bug/Feature** is recommended
-    * bugs related to old releases (see **snippet: Resolve - Old Version**) \\ For example,+    * bugs related to old releases (see **snippet: Resolve - Old Version**), for example:
       * "unable to attach a file" or "unable to update an issue" on 0.19.0 release.        * "unable to attach a file" or "unable to update an issue" on 0.19.0 release. 
       * old localization bugs (prior to swite-TranslateWiki), they would probably be outdated.       * old localization bugs (prior to swite-TranslateWiki), they would probably be outdated.
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 Help with the forums would be greatly appreciated as well. Help with the forums would be greatly appreciated as well.
 +
  
mantisbt/support_corner.1349694489.txt.gz · Last modified: 2012/10/08 07:09 (external edit)