mantisbt:support_corner
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mantisbt:support_corner [2012/10/08 07:08] – Referenced snippets, rewording, layout dregad | mantisbt:support_corner [2014/01/09 08:54] (current) – dregad | ||
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====== Support Corner ====== | ====== Support Corner ====== | ||
- | Our target should always be to resolve more bugs than our incoming rate. Use the [[http:// | + | Our target should always be to resolve more bugs than our incoming rate. Use the [[http:// |
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* duplicates | * duplicates | ||
* support requests (i.e. issues that are neither a bug in Mantis nor a new feature request) as //no change required//. Use of the predefined **snippet: Resolve - No Bug/ | * support requests (i.e. issues that are neither a bug in Mantis nor a new feature request) as //no change required//. Use of the predefined **snippet: Resolve - No Bug/ | ||
- | * bugs related to old releases (see **snippet: Resolve - Old Version**) | + | * bugs related to old releases (see **snippet: Resolve - Old Version**), |
* " | * " | ||
* old localization bugs (prior to swite-TranslateWiki), | * old localization bugs (prior to swite-TranslateWiki), | ||
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Help with the forums would be greatly appreciated as well. | Help with the forums would be greatly appreciated as well. | ||
+ | |||
mantisbt/support_corner.1349694489.txt.gz · Last modified: 2012/10/08 07:09 (external edit)