0011882: Login hangs, logging crashes - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update
0011882	mantisbt	authentication	public	2010-05-04 08:54	2010-09-19 03:12

Reporter	surfspider	Assigned To	dhx
Priority	immediate	Severity	block	Reproducibility	random
Status	closed	Resolution	duplicate
Platform	Server	OS	Windows	OS Version	2000
Product Version	1.2.1

Summary	0011882: Login hangs, logging crashes
Description	after authenticating with anonymous and other users mantis blocks for another login and crashes. unfortunately this issue still doesnt't seems to be solved in the current version 1.2.1
Steps To Reproduce	I'm using the current xampp installation version 1.7.3: Apache 2.2.14 (IPv6 enabled) + OpenSSL 0.9.8l MySQL 5.1.41 + PBXT engine PHP 5.3.1
Tags	No tags attached.

atrol 2010-05-04 09:12 developer ~0025393	What do you mean with "crashes"? Do you get any error message? Did you have a look at the log-files of Apache? What do you mean with "this issue still doesnt't seems to be solved" Is there another issue which is related to this one?

xbromy 2010-05-04 16:17 reporter ~0025395	we've updated to Manits 1.2.0 and then 1.2.1 and since this there are sometimes problems with the login. Sometimes the people must switch the user account, so they log off and whant to login with an other account but the login hangs. The only solution is to choose another browser or use the private mode of the browser. What might be the prob? Session Cookie? Is there a solution out there?

xbromy 2010-05-17 05:23 reporter ~0025513	Is there a debug flag to see more informations when the problem occures? it is in house at our company so we can enable all traces which are possible... today whe have two new users which have the problem. using the private mode of firefox solves the problem. thx

xbromy 2010-05-19 04:45 reporter ~0025541	Okay, today we had the same problem with an user how had it on yesterday. problem is: he wants to login, but the browser hangs after pressing the login button with no return. after this we must close the browser to try again or use another user account to test. we'he tried the reset the passwort but if we login by "lost passwd link" and set a new one the page with the "preferences" never finishes the submit action. so we copied the passhash in mysql from another user and then: it works... but we have to restart the apache to change the copied passwdhash by the userprefs page... strange... any ideas? this occures since upgrading to mantis 1.2.0 ...

surfspider 2010-05-19 15:56 reporter ~0025547	No error message is displayed. You only get no response anymore from mantis. Only a restart of apache solves the problem. Following issues are related to this one: http://www.mantisbt.org/bugs/view.php?id=11154 http://www.mantisbt.org/bugs/view.php?id=11535

dhx 2010-05-20 00:49 reporter ~0025551	Probably a duplicate of 0011535 where the problem is a buggy PHP 5.3.1 release (ie. not MantisBT's problem).

xbromy 2010-05-20 04:34 reporter ~0025558	fix with tip 0011535 commenting line 349 works thx