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IDProjectCategoryView StatusLast Update
0011454mantisbtbugtrackerpublic2010-02-05 01:12
Reporteram-gtz Assigned To 
PrioritynormalSeverityfeatureReproducibilityalways
Status newResolutionopen 
Product Version1.2.0rc2 
Summary0011454: [patch] Allow forcing assignment on report
Description

Sometimes it is necessary to force an issue to be assigned directly when it is reported. For this we added a new configuration setting to make the handler_id field a required field.

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Activities

am-gtz

am-gtz

2010-02-02 08:59

reporter   ~0024287

the patch can be found here:

http://git.mantisforge.org/w/mantisbt/gtz-et.git?a=shortlog;h=refs/heads/mantisbt-issue11454

jreese

jreese

2010-02-04 14:00

reporter   ~0024320

As an alternate to requiring the assignment field (esp when some configurations may not show the field to certain users), would it be possible to replace the user assignment with auto-assigning based on categories? That method is already implemented in MantisBT, just requires assigning a user to each category in the project.

am-gtz

am-gtz

2010-02-05 01:12

reporter   ~0024324

I know the feature to auto-assign certain user's based on the category but this is not sufficient in our case (user's are assigned mostly on "how has time to do it" basis)

Actually there are several other fields that can be made required even if they are not shown. It might be useful to add a config-check or to un-require a field if it is not shown.

But nevertheless I think the patch is useful (at least for us) and I guess it might be also useful for others.