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IDProjectCategoryView StatusLast Update
0012650mantisbtemailpublic2011-01-05 14:49
Reporterthomasb Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Product Version1.2.4 
Summary0012650: Email doesn't send to a newly-assigned user on status change to feedback
Description

In case of configuring the system to send email notification to a user to whom an issue is assigned (- issue handler) only if feedback has been requested from him/her, then it works fine if the assigned user hasn't been changed during the feedback request.
But, if an issue which is assigned to user A is being requested a feedback - and in the "Request Feedback" screen the assigned user is being changed to user B - then user B (- the newly-assigned user) doesn't get any notification.

Note: looking on the Issue History reveals that the assignment change happens, in such a case, before the status change to Feedback - so according to the rules it suppose to send the email notification to user B.

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