View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0024195||mantisbt||feature||public||2018-03-30 23:47||2018-03-31 15:18|
|Summary||0024195: Add hook for custom handling of feedback|
Many tickets have been added over the last 15 years expressing confusion with the existing feedback processing and a need for more refinement. The reassignment feature is a hardcoded answer to a diversity of problem scenarios, and as the comments indicate, it could use some improvement.
I'm proposing adding a hook here, which if processed by a plugin will cause this code to be skipped. On implementation, a plugin developer should be able to use
I could use this myself and will try to implement if the ticket is confirmed, along with a plugin as a POC.
Consider this code from
Possible alternatives to the results there include:
|Tags||No tags attached.|
Unless mistaken, a plugin can be built based on current events to manage any of those proposed alternatives.
Looking closer, that is correct...
reassign_on_feedback gets a chance to change the status,
In order for a plugin to fully handle this scenario:
If that is all correct then I believe the doc for EVENT_UPDATE_BUG_DATA just needs a hint at this, and an example plugin could help to resolve a number of questions on this topic.