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IDProjectCategoryView StatusLast Update
0027237mantisbtbugtrackerpublic2020-09-23 02:43
Reporteridvl Assigned To 
Status newResolutionopen 
Product Version2.24.1 
Summary0027237: "feedback" status becomes "new" when a note is added

"feedback" status becomes "new" when a note is added but it works only when the note is added by the reporter.
Could it be possible to change also the status when a note is added by a person who is monitoring the bug?
Thanks in advance.

TagsNo tags attached.


related to 0016454 assigneddregad Missing something with $g_reassign_on_feedback 




2020-09-05 06:21

developer   ~0064363

I think this might be covered by the work I started but never finished, several years ago... see 0016454 and let me know



2020-09-21 12:10

reporter   ~0064469

Hello Damien,
I was not able to test your work.
I gave your code to an admin system and as your code is a little bit old, he doesn't know how to integrate it to our current version ( 2.24.1).
Do you have time to update it?




2020-09-22 19:20

developer   ~0064471

It is old isn't it ;-) I wrote it while I was still running Mantis 1.2(.11?) at Merck...

Anyway, I just had a quick look, and upgrading the branch to Mantis 2.x won't be trivial, due to the introduction of IssueNoteAddCommand and significant changes on the UI side... Not sure if it would be easier to attempt a rebase and resolve conflicts, or re-implement. In any case, I unfortunately don't have time to work on this right now, sorry.



2020-09-23 02:43

reporter   ~0064472

I understand :)
Anyway thanks for your help and the information.

Issue History

Date Modified Username Field Change
2020-09-04 11:45 idvl New Issue
2020-09-05 06:20 dregad Relationship added related to 0016454
2020-09-05 06:21 dregad Status new => feedback
2020-09-05 06:21 dregad Note Added: 0064363
2020-09-21 12:10 idvl Note Added: 0064469
2020-09-21 12:10 idvl Status feedback => new
2020-09-22 19:20 dregad Note Added: 0064471
2020-09-23 02:43 idvl Note Added: 0064472