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IDProjectCategoryView StatusDate SubmittedLast Update
0036282mantisbtadministrationpublic2025-09-01 11:482025-09-02 10:47
Reporterjmelendez Assigned Toatrol  
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionduplicate 
Product Version2.27.1 
Summary0036282: I cannot see deleted notes
Description

We are using MantisBT version 2.27.1. My role is Administrator. We configured the system so that only administrators can delete their own or others' notes. However, we noticed that we cannot see deleted notes in a bug's history when they are deleted by other administrator users.

The history only shows deleted notes for the individual administrator user. For example:

If I delete a note from a bug, the history shows: "User jmelendez has deleted a note."

But if another administrator accesses the same bug_id, they do not see in the history that "jmelendez deleted a note."

Could I be missing a configuration in MantisBT Management? What might be happening?

May you help me please

best Regards

Additional Information

"In the attached image, you can see a note deleted by my user account (jmelendez). However, another administrator user (carusso) does not see in the same bug ID that jmelendez deleted a note. Carusso sees no history entry about a note being deleted unless he deletes a note himself in the same bug. In that case, he will see his own deleted note, but I will not see Carusso’s deleted note."

TagsNo tags attached.
Attached Files
image.png (29,338 bytes)   
image.png (29,338 bytes)   

Relationships

Relationship GraphDependency Graph
duplicate of 0036257 confirmed Deleted notes not showing in bug history 

Activities

atrol

atrol

2025-09-01 12:04

developer   ~0070486

See 0036257 for this.
jmelendez

jmelendez

2025-09-02 08:21

reporter   ~0070487

I'm sorry @atrol, but I don't understand what I need to do. I understand that one of @vboctor's recommendations is to 'add a bypass for administrators so they see all activity', but how can I do this?

image-2.png (50,918 bytes)   
image-2.png (50,918 bytes)   
dregad

dregad

2025-09-02 10:22

developer   ~0070488

@jmelendez
Your problem is the same as described in 0036257, which is why atrol closed this Issue as duplicate.

The problem will be fixed in a future version of MantisBT, there is nothing for you to do, except wait (unless you want to modify the source code).
You have been automatically added to the monitoring list, so you will get a notification when something happens in the other issue.

I hope this clarifies.
jmelendez

jmelendez

2025-09-02 10:47

reporter   ~0070489

thanks @dreg, now i understand perfectly.
Best regards