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the Mantisj application becomes unreadable. The entire visual configuration page is unreadable.
Can you please clarify what you mean by "unreadable", maybe provide a screenshot ?
Did you try with detailed errors turned on ?
- temporarily configure your system as follows:
$g_display_errors = array(
E_WARNING => 'halt',
E_NOTICE => 'halt',
E_USER_ERROR => 'halt',
E_USER_WARNING => 'halt',
E_USER_NOTICE => 'halt'
);
$g_show_detailed_errors = ON;
WARNING - SECURITY RISK: the 'show_detailed_errors' config can cause MantisBT to display sensitive information about your system. We recommend to restrict its activation to a Test environment, only for as long as necessary.
- Reproduce the error
If the output does not help you resolving the issue and you need further assistance,
- save the output of the error screen, preferably as an HTML page (not a screenshot !)
- be careful to remove/mask any confidential information if needed
- upload the results here
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