0036743: Error when changing the filter period

ID	Project	Category	View Status	Date Submitted	Last Update
0036743	mantisbt	api rest	public	2025-12-01 08:19	2025-12-01 12:22

Reporter	HodinaU	Assigned To
Priority	immediate	Severity	block	Reproducibility	have not tried
Status	feedback	Resolution	open

Summary	0036743: Error when changing the filter period
Description	We use API methods to extract tickets from the bug tracker into our database. Over the past month and a half, we have noticed an error. When changing the period during loading, the error "Timeout exceeded [Network error]" occurs. The period is set from the beginning of the current month to the end of the next month and changes every time on the last day of the month. This error has not occurred before.
Tags	No tags attached.

dregad 2025-12-01 12:22 developer ~0070667	HodinaU, The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem. Please explain what you do, what are the results you expect to get and what you actually get. Also provide detailed, step-by-step instructions or a code snippet to reproduce the issue; the additional information listed below may also be useful: Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System Relevant customizations (e.g. changes in config_inc.php, etc) Installed plugins or custom functions ? Was the MantisBT source code modified in any way ?