View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0009175||mantisbt||other||public||2008-05-20 20:51||2008-10-09 13:18|
|Priority||normal||Severity||minor||Reproducibility||have not tried|
|Summary||0009175: Elevated permissions for the handler of an issue|
There is a need for the handler of an issue to be granted some elevated permissions for only as long as they are handling the issue.
For example, if you set an issue as FEEDBACK to a REPORTER, you may not want them to update the issue, but only to (1) add some notes, (2) change the assigned user to another REPORTER for more feedback, and give them a limited choice of statuses, ie. NEW(or RESUBMIT). There is currently no way of accomplishing this using existing Mantis options without allowing any REPORTER user the same permissions.
I am trying out a code solution by adding a new access level, HANDLER=35 (ie. just below UPDATER), and if anyone below that level ie. REPORTER is assigned to an issue they are temporarily upgraded to HANDLER. However I have not finished and I'm not very happy with the implementation to date either. Perhaps the Mantis devs know a better way?
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