Search found 14 matches

by GeroldK
18 Nov 2011, 16:16
Forum: General Discussion
Topic: Checking E-Mail health
Replies: 4
Views: 7444

Re: Checking E-Mail health

Thank you. I have the sebd_emails.php implemented (that's what I meant with async notification).
I implemented your suggestion which I prefer. It works fine.

Thanks again,

/Gerold K
by GeroldK
17 Nov 2011, 13:21
Forum: General Discussion
Topic: Checking E-Mail health
Replies: 4
Views: 7444

Re: Checking E-Mail health

Impatient as I am, I implemented a scheduled task which does the folllowing in mysql.exe

insert into mantis_email_table (email, subject, body,submitted, metadata) VALUES ('support@xxxxx.yy', 'Keepalive E-Mail from XXX Bugtracker', 'E-Mail Notification is functioning', 1, '') ;
quit

Ugly, but as ...
by GeroldK
14 Nov 2011, 09:25
Forum: General Discussion
Topic: Checking E-Mail health
Replies: 4
Views: 7444

Checking E-Mail health

I have configured async e-Mail notification running every 5 minutes.We recently had some issues where Mantis E-Mail notification would not work. The reasons were beyond Mantis (e.g. someone changed a password and didn't think of the consequences). Took 5 days to realize why bugtracking was so silent ...
by GeroldK
11 Aug 2011, 10:38
Forum: EmailReporting
Topic: IMAP revisited
Replies: 9
Views: 16633

Re: IMAP revisited

Is there a particular reason (apart from just not being implemented) that the design with the subfolder per project is not available with POP3 access?

Just dreaming ....

Kind regards,

/Gerold
by GeroldK
10 Aug 2011, 14:38
Forum: EmailReporting
Topic: IMAP revisited
Replies: 9
Views: 16633

IMAP revisited

Hello,

we just spent a day trying to configure Email reporting and are halfway there. We run Mantis 1.2.3 and Email Reporting 0.8.4 towards Exchange 2010. And yes, I have read the previous posts in this forum.

First , documentation is very sparse (expecially for those not dealing with email and ...
by GeroldK
22 Mar 2011, 14:51
Forum: Help
Topic: How to configure e-Mail Reporting
Replies: 1
Views: 1886

How to configure e-Mail Reporting

I have installed the e-Mail reporting on our Mantis 1.2.3.

I'm sure it is me but I have no idea on how to continue from here. Just to check I had some other SW guys look at the documentation and they are also lost. It could also be that I am an e-mail-tech-illiterate or I'm missing the ...
by GeroldK
06 Dec 2010, 09:47
Forum: General Discussion
Topic: To notify or to not notify
Replies: 0
Views: 2338

To notify or to not notify

Hi,

we have the following kinda conflicting requirements:

1. We have users reporting bugs or problems on their own behalf. They are interested in getting notified when the status changes.
2. Users that report problems on behalf of others and are NOT interested in the proceedings

Currently the ...
by GeroldK
06 Nov 2009, 19:47
Forum: Help
Topic: How to use $g_email_send_using_cronjob
Replies: 3
Views: 9820

Re: How to use $g_email_send_using_cronjob

That was exactly it.

Thanks very much,

/Gerold
by GeroldK
05 Nov 2009, 11:59
Forum: Help
Topic: How to use $g_email_send_using_cronjob
Replies: 3
Views: 9820

How to use $g_email_send_using_cronjob

I just spent an hour to find documentation on the usage of $g_email_send_using_cronjob, but failed miserably.

I want to set it to ON, but could not find a procedure to run within the cronjob.

Pointers to explanations welcome. Thanks.

/gerold
by GeroldK
14 Aug 2009, 07:57
Forum: Help
Topic: Hoe to unlist from e-Mail notification
Replies: 1
Views: 1499

Re: Hoe to unlist from e-Mail notification

I guess this is impossible ?

Thanks,
by GeroldK
11 Aug 2009, 09:08
Forum: Help
Topic: Hoe to unlist from e-Mail notification
Replies: 1
Views: 1499

Hoe to unlist from e-Mail notification

Hi,

I searched the forum(s) but didn' find anything about the following.

I have set e-Mail notification also on reporters, which is fine. Every now and then someone reports a problem for someone else and therefore is not interested in the proceedings. I was looking for a way for someone on the e ...
by GeroldK
30 Jul 2009, 15:13
Forum: Help
Topic: Umlauts in custom_strings_inc.php
Replies: 1
Views: 1651

Re: Umlauts in custom_strings_inc.php

As you can see, I posted this twice. Sorry and please ignore one.
by GeroldK
30 Jul 2009, 12:45
Forum: Help
Topic: Umlaut in custom_strings.php
Replies: 2
Views: 2683

Umlaut in custom_strings.php

Hi,

I have added a new status to a Mantis 1.1.6 system carefully following the instructions in the manual.

Our $s_status_enum_string in custom_strings.php contains german umlauts. Those display correctly in the editor (wordpad and notepad were used), but display as questionmarks in the browser. I ...
by GeroldK
30 Jul 2009, 12:24
Forum: Help
Topic: Umlauts in custom_strings_inc.php
Replies: 1
Views: 1651

Umlauts in custom_strings_inc.php

I have added a new status to our Mantis 1.1.6 system (carefully following the procedures in the manual) using custom_strings_inc.php

Unfortunately we mainly use German. $s_status_enum_string contains 2 stati that have German umlauts. Those appear in the editor (Wordpad or notepad) but do not appear ...