Greetings!
We've used Mantis in our company for a long time, mostly as an bug-tracking and task-planning system. Now i have a task to find a system that will allow automatically create issuses through email (tickets) and reply with status to the end-users. OTRS has all the functionality, but i've ...
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- 16 Mar 2010, 17:47
- Forum: General Discussion
- Topic: Using email as an issue tracking system
- Replies: 1
- Views: 2377