Search found 6 matches

by marshal.john
04 May 2010, 08:41
Forum: General Discussion
Topic: Problem=> impossible to close multiple faults
Replies: 2
Views: 3024

Re: Problem=> impossible to close multiple faults

Hi,

I solve my problem using UI Mantis:

Manage -> Manage Configuration -> WorkFlow Transition

then into section "WORKFLOW - Current Status" row "New" check "Close" status

In this way it's possible to move all the issues selected from status New to Close.

However, thanks a lot for your support ...
by marshal.john
03 May 2010, 15:57
Forum: General Discussion
Topic: Problem=> impossible to close multiple faults
Replies: 2
Views: 3024

Problem=> impossible to close multiple faults

Hi all,

i've a little problem... the message "This issue cannot be changed to the requested status" is shown tring to close issues performinf multiple selection.
Same behaviour tring to close just one fault following same steps. Again, same behavour is the action is Assigned or other instead of ...
by marshal.john
24 Mar 2010, 09:14
Forum: Customizations
Topic: Workflow doesn't work fine
Replies: 4
Views: 4438

Re: Workflow doesn't work fine

Hi,

below what is shown at that page.

Current status | New |Feedback|Analysis |Assigned |Resolved |Closed
---------------------------------------------------------------------------------------------
New (N ...
by marshal.john
23 Mar 2010, 16:00
Forum: Customizations
Topic: Excel export
Replies: 1
Views: 2717

Excel export

Hi all,

I would add excel report function. Now, there is just CSV report. Can you explain to me how it's possible to do, please?

Keep in mind that I don't know php language, it's my first time for php and Mantis. So, please could you give to me exhaustive information about that?

Thanks a lot ...
by marshal.john
23 Mar 2010, 13:12
Forum: Customizations
Topic: Workflow doesn't work fine
Replies: 4
Views: 4438

Re: Workflow doesn't work fine

No error message are shown. Just wrong behaviour :cry:
by marshal.john
23 Mar 2010, 09:00
Forum: Customizations
Topic: Workflow doesn't work fine
Replies: 4
Views: 4438

Workflow doesn't work fine

Hello to everyone,
I've some problem with workflow. The status enabled are the following one: 10:new,20:feedback,30:analysis,40:confirmed,50:assigned,80:resolved,90:closed
My problem is that it's not possible to goback to NEW status even if it has been selected from the drop down list.
I also tried ...