Mantis Bug Tracker - Forums

Hello,

I have searched all over the place for an answer to my conundrum. We recently moved our servers to an off-site location and in the process, changed the IP addresses. After the IP address change, Mantis 1.2.6 takes between 15 and 20 seconds to post any notes added to a ticket. I have looked ...

David - I'd be interested in step-by-step instructions for doing a clean installation in Windows Server 2008 R2 with MSSQL. Are there any steps you would take during the installation to avoid the Constraints errors, or is that something you have to deal with after installation, and what are those ...

Thanks atrol! Fortunately I have a development environment, in which I made a backup of the categories table and then deleted. But I wasn't aware of the global categories project Id = 0, so of course it crashed Mantis, but I was able to restore the back up. I figured out how to re-categorize en-mass ...

I'd like to know if there is a way to batch delete categories from projects. I have ~33 projects with 87 of the same categories each, and I have decided to use the Global Categories instead. Currently I only see that I can manually delete one category at a time from a single project. This is time ...

@andrea.mills
Thank you for your input. Perhaps further explanation for the feature request would help those reading this understand why the feature request was, well.....requested. I do use the plugin just for its intended purpose, when I have a non-compliant end-user who emails me with their ...

First, many thanks to the developers and contributors of Mantis and its plugins, and to those who monitor this message board and reply with great information. I would like to request a feature be added to the EmailReporting plugin if it's possible. It would be nice if this plugin had the ability to ...

Thanks cas, I will do that.

I agree with divyesh. I would like to know if there is a way to enable an email response from Mantis v1.2.8 back to the user with their ticket number. At a previous company that I worked for, we were using Mantis 0.3 - I think. I know it was a really early version of the bug tracker and ours was ...

I have the same problem, only my installation of Mantis is installed in a virtual machine. I use a Turnkey LAMP appliance with a manual installation of Mantis 1.2.8. I've searched high and low for some basic instructions on how to get this working and found this, which seemed to be what I needed ...

I don't have anything useful to add, but I agree that making the EmailReporting a little more extensible would be great. The ability to map custom fields, and pick a Mantis user to automatically assign these tickets to would be in demand I would think. Currently I have null users set up to manually ...