Search found 60 matches

by shanthini.g
29 Jan 2025, 08:26
Forum: Help
Topic: To Add Checkbox Alongside Dropdown in Mantis Custom Field
Replies: 2
Views: 7327

To Add Checkbox Alongside Dropdown in Mantis Custom Field

We need to configure a custom field in Mantis where each field contains one label, a checkbox, and a dropdown. However, Mantis custom fields do not seem to support multiple controls within a single field.

Is there any workaround or customization available to achieve this?
by shanthini.g
22 Aug 2024, 08:13
Forum: General Discussion
Topic: How to give - project delete provision for managers
Replies: 1
Views: 8989

How to give - project delete provision for managers

Hi,
Using the following setting managers are able create projects. But they do not have delete provision. How do we need to give 'Delete' provision for the projects created by them
$g_manage_user_threshold = MANAGER;
$g_create_project_threshold = MANAGER;
Thanks
by shanthini.g
22 Aug 2024, 07:03
Forum: Help
Topic: Custom field behaviour based on other custom field
Replies: 1
Views: 2168

Re: Custom field behaviour based on other custom field

Hi,

We done this by creating and installing the custom plugin.
by shanthini.g
21 Aug 2024, 13:55
Forum: Help
Topic: Custom field behaviour based on other custom field
Replies: 1
Views: 2168

Custom field behaviour based on other custom field

Hi,

I need to enable and make a field 'Field 2' mandatory, only if the 'Field 1' value is 'Option 1'. Otherwise, it should be disabled.

How can I do this?
by shanthini.g
18 Jul 2024, 08:06
Forum: Help
Topic: Custom record insertion in 'mantis_email_table`
Replies: 6
Views: 6739

Re: Custom record insertion in 'mantis_email_table`

Thanks for the reply.

We have resolved this by adding charset to metadata during insertion.
by shanthini.g
11 Jul 2024, 05:42
Forum: Help
Topic: Custom record insertion in 'mantis_email_table`
Replies: 6
Views: 6739

Re: Custom record insertion in 'mantis_email_table`

Yes, We are inserting the record using trigger in phpMyAdmin, as below

INSERT INTO `mantis_email_table` (`email_id`, `email`, `subject`, `metadata`, `body`, `submitted`) VALUES
(8, 'XXXX', '[Mantis Training 0156204]: Request – Leave/Work/Permission/On Duty: The "Add" button symbol is missing in ...
by shanthini.g
10 Jul 2024, 04:34
Forum: Help
Topic: Custom record insertion in 'mantis_email_table`
Replies: 6
Views: 6739

Re: Custom record insertion in 'mantis_email_table`

We are facing an issue when we send messages with special characters when I insert records directly.

Example
Our message: [Mantis Training 155911] Request – Leave/Work/Permission/On Duty: The "Add" button symbol is missing in the grid view.
Message we received in inbox: =??Q?[Mantis_Training_155911 ...
by shanthini.g
03 Jul 2024, 04:45
Forum: Help
Topic: Custom record insertion in 'mantis_email_table`
Replies: 6
Views: 6739

Custom record insertion in 'mantis_email_table`

We want to send notifications for our custom messages using Mantis mail table. For these we want to generate and store 'Message-ID'.

Please suggest how can we generate 'Message-ID`
by shanthini.g
27 Jun 2024, 07:54
Forum: General Discussion
Topic: When we try CSV and Excel export from ‘View Issues’ page, we are facing issue
Replies: 4
Views: 14140

When we try CSV and Excel export from ‘View Issues’ page, we are facing issue

When we try CSV and Excel export from ‘View Issues’ page, we are facing below issue
Issue
----------
The webpage at http://xxx.xxx.x.xxxx:xxxx/bugtracker/csv_export.php might be temporarily down or it may have moved permanently to a new web address.
Our Mantis version is 2.26.2
Please help.
Thanks
by shanthini.g
24 Jun 2024, 16:16
Forum: General Discussion
Topic: When we update an issue's custom field we are getting error
Replies: 1
Views: 9584

When we update an issue's custom field we are getting error

When we update an issue's custom field we are getting error like below
-------------
Database query failed. Error received from database was #1062: Duplicate entry '51-154543' for key 'PRIMARY' for the query: UPDATE mantis_custom_field_string_table
SET value=?
WHERE field_id=? AND
bug_id=?.

Please ...
by shanthini.g
19 Jun 2024, 08:48
Forum: General Discussion
Topic: We are getting 403 Forbidden error when we try to update custom fields in Mantis via REST api
Replies: 2
Views: 10705

We are getting 403 Forbidden error when we try to update custom fields in Mantis via REST api

We are getting 403 Forbidden error when we try to update custom fields in Mantis via REST api. Apart from custom we are able to update others. Please suggest. Our version is 2.25.5. Please help.
Thanks
by shanthini.g
18 Jun 2024, 12:46
Forum: General Discussion
Topic: View issues page is keep on loading if we select All projects
Replies: 5
Views: 12938

Re: View issues page is keep on loading if we select All projects

The fix you provided seems working. Thanks.
We will do the upgrade also.
by shanthini.g
10 Jun 2024, 05:49
Forum: General Discussion
Topic: View issues page is keep on loading if we select All projects
Replies: 5
Views: 12938

Re: View issues page is keep on loading if we select All projects

Hi,

Still if we click 'View issues' for 'All projects' the page is keep on loading. Our DB size is nearly 14GB. But if we select one 'Project' and click 'View issues' the page is loading without any issue.

Is there a way to set 'Filter by Last Updated Date for last 6 months by default'. So that ...