View issues page is keep on loading if we select All projects

[shanthini.g]

Hi,

We have lot of records and projects in Mantis. After login to Mantis when we click ‘View Issues’ with ‘All Project’ filter the page is keep on loading.

When we check error log we could see below error.
'8315bf2dc17e879f41e9a65554e51b65a63261bbedfaa4f67fa81735ea9c9f40764eb2539e4fc3024a74a905befc02798914c140406aa19e95bf9351f666b18c' }) C:\....\Bugtracker\core\session_api.php:192
[30-May-2024 05:12:21 UTC] PHP 57. trigger_error($message = 2702, $error_type = 512) C:\....\Bugtracker\core\session_api.php:218

We are using Mantis 2.25.5

Please help

Thanks

[cas]

check out this post viewtopic.php?t=23199

[shanthini.g]

Hi,

Still if we click 'View issues' for 'All projects' the page is keep on loading. Our DB size is nearly 14GB. But if we select one 'Project' and click 'View issues' the page is loading without any issue.

Is there a way to set 'Filter by Last Updated Date for last 6 months by default'. So that the we can load records in that period alone.

Thanks

[atrol]

I suspect your last stored filter introduces this issue.
To reset the filter, goto another page, e.g. "My View" page
Select "All Projects" from project dropdown
Enter the following URL to your browser (replace <yourMantisBT> by your server)
https://<yourMantisBT>/bugs/view_all_set.php?type=0

[atrol]

We are using Mantis 2.25.5

As a side note: Ugrade to latest version is recommended, as we fixed quite a lot of bugs (especially security related ones) since 2.25.5

[shanthini.g]

The fix you provided seems working. Thanks.
We will do the upgrade also.