Search found 70 matches

by Joselyne
21 Oct 2025, 14:10
Forum: Help
Topic: Administrator can't see notes and attachments
Replies: 5
Views: 13422

Re: Administrator can't see notes and attachments

Hi luisinho1973,

I have same problem for two users.
How did you recognize "strange entry" in the tokens table? Or have you deleted all the entries associated to the user? Are there any consequences after the delete?

Thanks
by Joselyne
21 Oct 2025, 11:55
Forum: EmailReporting
Topic: Replying to email notification when using multiple emailboxes in EmailReporting plugin
Replies: 2
Views: 31469

Re: Replying to email notification when using multiple emailboxes in EmailReporting plugin

Hi,

I dont understand what you are saying here:
"Notes are not connected to specific projects so once an email is linked to an existing ticket it does not matter on which mailbox it was received."

Suppose I setup:
email@mydomain.com for sending emails, attached to project 0
email1@mydomain.com for ...
by Joselyne
21 Oct 2025, 10:15
Forum: EmailReporting
Topic: email reporting for sub-project
Replies: 2
Views: 123

Re: email reporting for sub-project

I setup another mailbox for the sub project (let call it project B) but with different email address as in project A.

New tickets are created normally in the sub project.
But when i add a note, it is send buy the first email address (configured in the first mailbox). I get the notification and when ...
by Joselyne
03 Oct 2025, 08:15
Forum: EmailReporting
Topic: email reporting for sub-project
Replies: 2
Views: 123

email reporting for sub-project

Hi everyone,

I've configured email reporting for project1, this works fine.
I would like to configure it for a sub projet1.1 with different email address. How can I do it?

Thanks
by Joselyne
22 Sep 2025, 13:35
Forum: Help
Topic: A particular user with reporter access has not access to notes
Replies: 1
Views: 192

A particular user with reporter access has not access to notes

Helo,

We are using mantis for a wile.
A particular user with "reporter" access has not access to notes in all issues (issues he created, issues in which he is monitor, ..). Even they own notes.
I ckecked the permissions, there is no problem.
The project is public and the notes also.
What could be ...
by Joselyne
16 Sep 2025, 14:24
Forum: Customizations
Topic: Desable notification for his own note
Replies: 4
Views: 701

Re: Desable notification for his own note

Thanks you Atrol.
by Joselyne
09 Sep 2025, 13:16
Forum: Customizations
Topic: Add predefined notes on an issue
Replies: 1
Views: 215

Add predefined notes on an issue

Hello,

The users are used to add notes, the same notes, several times on different issues by typing them each time.
Is it possible to create predefined notes so that these notes can be added automatically on an issue?

Thanks.
by Joselyne
09 Sep 2025, 08:13
Forum: Customizations
Topic: Desable notification for his own note
Replies: 4
Views: 701

Re: Desable notification for his own note

Thank you Atol.
An other question, is it possible to disable notification send using @username ?
by Joselyne
21 Aug 2025, 08:38
Forum: Customizations
Topic: Desable notification for his own note
Replies: 4
Views: 701

Desable notification for his own note

Hello,

Is it possible to disable notification for his own note?
I mean, when I add a note to a bug, i dont want to receive a notification.
If yes, how to disable notifications for his other own actions?

Thank you.
by Joselyne
03 Jun 2025, 10:17
Forum: Customizations
Topic: To open" bug_report_page.php" from a link
Replies: 1
Views: 389

To open" bug_report_page.php" from a link

Hi everybody,

From a given link, I would like to open the "bug_report_page.php". Is it possible?

Thanks
by Joselyne
29 Apr 2025, 10:45
Forum: Customizations
Topic: Due date smaller than submission date when a ticket is created
Replies: 1
Views: 15225

Re: Due date smaller than submission date when a ticket is created

What I mean, how can I disable dates before "today" in the calendar when I'm choosing a due date?
by Joselyne
01 Apr 2025, 10:26
Forum: General Plugin Discussion
Topic: Userdata plugin
Replies: 19
Views: 42588

Re: Userdata plugin

I go back to and install userdata 2.05.
It is said that we can let users maintain their own data.
I tried to do it for my data, My account - Custom field, but the fields are not editable so that a user can modify them.

How a user can then modify or edit its own data?
by Joselyne
01 Apr 2025, 07:43
Forum: General Plugin Discussion
Topic: Userdata plugin
Replies: 19
Views: 42588

Re: Userdata plugin

Heelo,

Someone else has an idea why I'm having this problem?
Thanks.
by Joselyne
31 Mar 2025, 07:59
Forum: General Plugin Discussion
Topic: Userdata plugin
Replies: 19
Views: 42588

Re: Userdata plugin

Hello Atrol,

Thank you for announcing me that Cas has gone, i did not know about it.
May he rest in peace.
by Joselyne
31 Mar 2025, 07:56
Forum: General Discussion
Topic: Cas Nuy
Replies: 4
Views: 40917

Re: Cas Nuy

Rets In Peace Cas.
My thoughts are with his family.
We'll miss u so much.
Joselyne