email reporting for sub-project

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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Joselyne
Posts: 70
Joined: 14 Dec 2023, 15:59

email reporting for sub-project

Post by Joselyne »

Hi everyone,

I've configured email reporting for project1, this works fine.
I would like to configure it for a sub projet1.1 with different email address. How can I do it?

Thanks
SL-Gundam
Posts: 755
Joined: 06 Jul 2011, 14:17

Re: email reporting for sub-project

Post by SL-Gundam »

Assuming you're running the latest version of MantisBT and EmailReporting, just setup a another mailbox the same way you did the first one.
Notes do not matter on what emailaccount them come in. This only matters for new tickets.
Joselyne
Posts: 70
Joined: 14 Dec 2023, 15:59

Re: email reporting for sub-project

Post by Joselyne »

I setup another mailbox for the sub project (let call it project B) but with different email address as in project A.

New tickets are created normally in the sub project.
But when i add a note, it is send buy the first email address (configured in the first mailbox). I get the notification and when i reply to the notification, the response is sent to the issue in Project A which has the same ID.

That fact of adding notes and replying on them is very important in our configurations.
Do you have an idea?
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