All reporters getting mails :(

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nitya
Posts: 12
Joined: 18 Jul 2007, 13:24

All reporters getting mails :(

Post by nitya »

Hey everyone,


I've configured mantis with LDAP. And I've applied a patch for automatic member creation. So anyone who logs into mantis becomes a user with reporter privileges. The good news is that for every new reporter who reports a new issue, the reporter doesn't get a mail (as expected)

The bad news is that notifications are going out to every other reporter who has raised issues in the past :(

This could get dangerous because in time I might have a huge number of reporters users say 500 or so. And for every new issue reported, 499 reporters will also get a 'new' bug notification.

I've tried changed the notify on new bug thresholds to various values, but no luck yet. My config_inc.php file doesn't have any notification settings currently that override the default.

I think it has something to do with any of these

1) Public/Private status of the project
2) The fact that all reporters user configuration are checked
3) Reporters might somehow getting associated with the project
4) The patch I've used for LDAP member creation is making all reporters get notified
(This is the patch I've used for LDAP member creation :
http://bugs.mantisbt.org/view.php?id=0005595)


Please do help.

Me
nitya
Posts: 12
Joined: 18 Jul 2007, 13:24

Post by nitya »

Okay, so here's what I've done to stop emails from going to people who don't have anything to do with the issue :-

Manage-->Manage Configuration --> Email Notifications

And for Status changes to 'new' uncheck reporters.

I'm wondering why this isn't really a default option, though.
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