Problem sending email w/ v1.1.1

Get help from other users here.

Moderators: Developer, Contributor

Post Reply
Deimosian
Posts: 1
Joined: 30 Jan 2008, 15:34

Problem sending email w/ v1.1.1

Post by Deimosian »

I'm having difficulty getting Mantis to send email. At the moment, I'm trying to get it to send an email to reset a password. Clicking the "Reset Password" button appears to work okay, but no email is received at the address, the sendmail maillog has no entries in it suggesting that it's not even getting to sendmail to even attempt to send it. There is no error in the Fedora syslog (messages) so I'm perplexed as to what's happening when the button is being pressed. Any thoughts?
jon
Posts: 3
Joined: 01 Feb 2008, 19:02

Re: Problem sending email w/ v1.1.1

Post by jon »

I'm having exactly the same issue.
smlp
Posts: 14
Joined: 09 Jan 2007, 11:10

Re: Problem sending email w/ v1.1.1

Post by smlp »

Maybe you should create a bug report in the tracker since the devs track bugs there.
vboctor
Site Admin
Posts: 1304
Joined: 13 Feb 2005, 22:11
Location: Redmond, Washington
Contact:

Re: Problem sending email w/ v1.1.1

Post by vboctor »

What is the setting for $g_email_send_using_cronjob, $g_phpMailer_method and $g_enable_email_notification? Is there any other email notifications working?
Migrate your MantisBT to the MantisHub Cloud
laurip
Posts: 4
Joined: 23 Apr 2006, 15:15

Re: Problem sending email w/ v1.1.1

Post by laurip »

I have not been able to send any emails for anything I do since I upgraded. I am looking in config_defaults_inc.php

$g_email_send_using_cronjob = off
, $g_phpMailer_method = 0
and $g_enable_email_notification? = On
thank you
Masahito Harako
Posts: 2
Joined: 29 Sep 2006, 02:38

Re: Problem sending email w/ v1.1.1

Post by Masahito Harako »

I also met a similar trouble and the trouble is caused by $g_email_send_using_cronjob.
When the settings is ON, all notification mail are queued into mantis_email_table and the mail are not sent out.

I think the setting is really beneficial because I feel dissatisfied the performance in response when I enter a ticket which has many recipients; however, I could not finally set the setting ON since I could not find a way how mails are sent by cronjob.

Please let me know how I can send email using cronjob if I set ON to the $g_email_send_using_cronjob?
Amirlatif
Posts: 2
Joined: 20 Feb 2008, 04:41

Re: Problem sending email w/ v1.1.1

Post by Amirlatif »

hi
i am using this software on a stand alone PC [internet connection available]. After login from "Administrator - root" when i create a new user account, i am unable to receiver any email alert.
although there is entry in table " mantis_email_table"

Please advise:
How to configure email settings / alerts
Amirlatif
Posts: 2
Joined: 20 Feb 2008, 04:41

Re: Problem sending email w/ v1.1.1

Post by Amirlatif »

hi
i am using this software on a stand alone PC [internet connection available]. After login from "Administrator - root" when i create a new user account, i am unable to receiver any email alert.
although there is entry in table " mantis_email_table"

Please advise:
How to configure email settings / alerts
Post Reply