Email sending doesn't work in every status changing

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abdaizs
Posts: 13
Joined: 10 Mar 2008, 08:32

Email sending doesn't work in every status changing

Post by abdaizs »

Dear All!

I have a problem.
I want to send emails on every status changing, but in some issues, the message sending don't works.

Where can I set theese params?

And my other question is, that how can I define the size of the mail body? (cause I have mails, that is trunklated, I think, theese sizes are over the limit, but I don't know, where the limit is :))

Thanks!
HUN73R
Posts: 21
Joined: 26 Feb 2008, 16:27
Location: Campinas, SP - Brazil

Re: Email sending doesn't work in every status changing

Post by HUN73R »

Hi,

the email configuration can be done in
Manage => Manage Configuration => Email Notifications

there you select when each character will receive email notifications.

[]

HUN73R.
abdaizs
Posts: 13
Joined: 10 Mar 2008, 08:32

Re: Email sending doesn't work in every status changing

Post by abdaizs »

Hi,

Thank you for the answer, but theese configuration are good.
In Mantis, you can define different mail notification for each projects. I made this. I have 3 projects, and one of them is set to send e-mail for ALL status changing. However, I don't recive emails in some status changing.
HUN73R
Posts: 21
Joined: 26 Feb 2008, 16:27
Location: Campinas, SP - Brazil

Re: Email sending doesn't work in every status changing

Post by HUN73R »

Hi,

oh ok, now I understand your doubt!

I have 2 projects...but both use the same email config..

soon I´ll propably change these settings, then I post some results!

sorry..and good luck!

HUN73R.
HUN73R
Posts: 21
Joined: 26 Feb 2008, 16:27
Location: Campinas, SP - Brazil

Re: Email sending doesn't work in every status changing

Post by HUN73R »

Hi,

I think my doubt isn´t so far from yours, so I´ll use your topic xD

how to make Mantis (1.1.1) sends email notification on Assigned status, only to the assigned people?

example:
developers =>
.1
.2
.3

I just assigned an issue to developer 3. I want that only developer 3 receives an email notification.

The "Status changes to 'assigned'" option is checked for Developer on the Email Notifications section, but he doesn´t receives. If I check "Email on Change of Handler", every developer in the project receives the notification.

what´s wrong?

thank you!
HUN73R
HUN73R
Posts: 21
Joined: 26 Feb 2008, 16:27
Location: Campinas, SP - Brazil

Re: Email sending doesn't work in every status changing

Post by HUN73R »

Ok, my problem was solved just by checking the "User who is handling the issue" column..

but abdaizs still has his doubt...keep posting! xD

[]
HUN73R
abdaizs
Posts: 13
Joined: 10 Mar 2008, 08:32

Re: Email sending doesn't work in every status changing

Post by abdaizs »

Yes, my problem is still active! :)

Anyone knows, what the problem is? Or do I wrong something?
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