How to make Lotus notes and Mantis play together

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chasman
Posts: 5
Joined: 16 May 2008, 00:20

How to make Lotus notes and Mantis play together

Post by chasman »

I woiuld like when a request comes into lotus email (v7) the data would be put into mantis and it would create a ticket with the status of new.
Can any one help me make this happen?
Thanks
DaVinci
Posts: 95
Joined: 13 Apr 2007, 07:39

Re: How to make Lotus notes and Mantis play together

Post by DaVinci »

DaVinci
Posts: 95
Joined: 13 Apr 2007, 07:39

Re: How to make Lotus notes and Mantis play together

Post by DaVinci »

i have found out that after collecting the mail from LotusNotes server the mail still exists there and doesnt get deleted..
which results in that next time i run bug_report_mail.php. mantis collects the same mail again..
anyone came up with a solution to this?

and that:
the description is not available either..
chasman
Posts: 5
Joined: 16 May 2008, 00:20

Re: How to make Lotus notes and Mantis play together

Post by chasman »

I would be happy to pay some one to get it to work for me. Let me know If any one wants to help.
DaVinci
Posts: 95
Joined: 13 Apr 2007, 07:39

Re: How to make Lotus notes and Mantis play together

Post by DaVinci »

can you please tell me where you are getting a problem?
may be i can be of some assitance
chasman
Posts: 5
Joined: 16 May 2008, 00:20

Re: How to make Lotus notes and Mantis play together

Post by chasman »

I'm trying to have lotus note 7 send the email to mantis and mantis create a ticket so we don't have to cut and paste the email into Mantis.
I't would be nice if it would send a auto email with the ticket number to the sender but that is not a big issue right now. we miss some of the email request for service and people get mad. Is this some thing you can help me with or do, any help would be grate.
Thanks
You can email me at cbrumagem@bwm-apex.com.
chasman
Posts: 5
Joined: 16 May 2008, 00:20

Re: How to make Lotus notes and Mantis play together

Post by chasman »

Can you help me on this?
DaVinci
Posts: 95
Joined: 13 Apr 2007, 07:39

Re: How to make Lotus notes and Mantis play together

Post by DaVinci »

im still working on the problem..
at one point i got it but now im back to the bottom :(
Mon1018
Posts: 6
Joined: 10 May 2008, 16:11
Contact:

Re: How to make Lotus notes and Mantis play together

Post by Mon1018 »

Very informative indeed!
Thank you for the info. you seem to be a nice guy. 8)
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