Assign a bug to more than one person?

[stanswx]

Is there a way in Mantis to assign a bug to more than one person? Or maybe have a group of programmers and assign it to that group? I need several people to receive emails when I create a new bug/feature request, but currently I do not see anyway to do that. Please let me know, thanks!

[vboctor]

You can setup that when a bug is submitted, all users above a certain threshold are notified (e.g. all MANAGERS). However, you can not assign an issue to multiple users. If you want to assign an issue to a team, then create a "teamA" user with an email alias that forwards to the whole team (i.e. team distribution list / mailing list).

[stanswx]

Is that something in a newer version? I'm running v1.06 here. How would I go about having it notify all managers/developers? Everytime we upgrade mantis, we have to reconfig the config php file which is a pain. (which is why we're still running 1.06!) Thanks!

[vzw614]

I'm not sure what version it was introduced but in v1.1.1 there is a config file that you can customize that doesn't get overwritten each time you upgrade. It's named config_inc.php. Copy any sections you need to modify from config_defaults_inc.php and paste them in config_inc.php and make your changes there. Anything that is in config_inc.php over-rides what is in config_defaults_inc.php.

Have you read through the config_defaults_inc.php file? The devs have done a very good job of documenting what each option does and provide examples for many of the settings. Yes, I know it's long (~35 printed pages) but it was very helpful when setting up Mantis configurations.

The Mantis Manual also has a section on customizing.
http://www.mantisbt.org/manual/

[stanswx]

I just had our admin upgrade us to the latest version and got the email notifications working properly. Thanks for all of your help!

[jshari2002]

Hi

Am able to see the issues reported as private in all the other logins. Whats the difference between the private and public mentioned. I want only the people to whom the issue is assigned should have the access to update the issue. Please assist.

Thanks