Need additional info from Reporter

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bbach
Posts: 7
Joined: 06 Aug 2008, 16:32

Need additional info from Reporter

Post by bbach »

What is the procedure for requesting additional info from a reporter? Do you just add a note to the issue?
vboctor
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Re: Need additional info from Reporter

Post by vboctor »

We typically change status to feedback and as part of this add a note with the required feedback.
Migrate your MantisBT to the MantisHub Cloud
bbach
Posts: 7
Joined: 06 Aug 2008, 16:32

Re: Need additional info from Reporter

Post by bbach »

vboctor wrote:We typically change status to feedback and as part of this add a note with the required feedback.
Interesting. When I change the status to feedback, the reporters in my system are not listed as a someone to which I can assign the issue. Is there a configuration setting I am missing? Thanks. -- Bud
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