Bug ticket times

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jowie
Posts: 5
Joined: 26 Aug 2008, 10:26

Bug ticket times

Post by jowie »

Hi there,

Am I missing something or is there no way of giving times (approximate or otherwise) for each ticket to be completed? I'd like to add times to each bug and then total them up and find out approximately how much work I have left to do.

Is this possible?

Thanks!

:-Joe
autra
Posts: 21
Joined: 25 Aug 2008, 09:40

Re: Bug ticket times

Post by autra »

You can add a custom fields with "date" format, but there is no way to add times, as far as I know...
Plugin ?
jowie
Posts: 5
Joined: 26 Aug 2008, 10:26

Re: Bug ticket times

Post by jowie »

I've had a look around for a plugin but to no avail... Anybody know of one?

Thanks
patrick24601
Posts: 14
Joined: 31 Jul 2008, 22:15

Re: Bug ticket times

Post by patrick24601 »

Each issue has an ETA field where you can pick some fixed amounts i.e. "1 day", "2-3 days", "a week", etc. Since you only need estimates that would probably suffice.
jowie
Posts: 5
Joined: 26 Aug 2008, 10:26

Re: Bug ticket times

Post by jowie »

Hi Patrick,

Thanks for the tip-off... Is there any way of changing the fields of the ETA? "< 1 day" is unfortunately not really good enough... All my bug times range from 1 hour to about 1 day.

Is there also a way of moving the ETA from advanced to simple options? I also would like a way of printing out a list of tasks still outstanding with their times followed by a total, is this possible?
smig1o
Posts: 39
Joined: 30 Nov 2006, 12:26
Location: Poznan - PL
Contact:

Re: Bug ticket times

Post by smig1o »

jowie wrote:Hi Patrick,

Thanks for the tip-off... Is there any way of changing the fields of the ETA? "< 1 day" is unfortunately not really good enough... All my bug times range from 1 hour to about 1 day.
$g_eta_enum_string is what you need to tune. Search for it in config_defaults_inc.php and write your one in config_inc.php.
I have set it to show ETA between 1 hour and 6 months :)
jowie wrote: Is there also a way of moving the ETA from advanced to simple options?
Search bug_update_advanced_page.php for <!-- ETA --> and part of code responsible for displaying it to bug_update_page.php. (I assume you have basic knowledge about HTML and PHP)
jowie wrote: I also would like a way of printing out a list of tasks still outstanding with their times followed by a total, is this possible?
AFAIK right now it is not possible.
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jowie
Posts: 5
Joined: 26 Aug 2008, 10:26

Re: Bug ticket times

Post by jowie »

Thanks! I don't have control myself, IT in my company does. But I have asked and hopefully will be able to get them to update our system.

The only problem of course is that once these things are hacked, if Mantis is upgraded then the hacks have to be fitted over the top again. Does anyone know of an easier way round this?

Thanks again :)
smig1o
Posts: 39
Joined: 30 Nov 2006, 12:26
Location: Poznan - PL
Contact:

Re: Bug ticket times

Post by smig1o »

jowie wrote:Thanks! I don't have control myself, IT in my company does. But I have asked and hopefully will be able to get them to update our system.

The only problem of course is that once these things are hacked, if Mantis is upgraded then the hacks have to be fitted over the top again. Does anyone know of an easier way round this?

Thanks again :)
Make changes in config_inc.php
Settings in this file overwrites ones from config_defaults_inc.php and config_inc.php isnt touched during upgrade.
And about other changes. Get original copy of mantis and prepare patch. Then after upgrade apply it to new version. Of course this will work only during upgrade 1.1.1 -> 1.1.2 but not 1.1.1 -> 1.2.x.
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jowie
Posts: 5
Joined: 26 Aug 2008, 10:26

Re: Bug ticket times

Post by jowie »

great - I'll let them know thanks! :-)
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