emailing on unassigned (new) bugs

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seaquest
Posts: 2
Joined: 12 Dec 2008, 15:59

emailing on unassigned (new) bugs

Post by seaquest »

I have a project lets say "My Project". When someone opens a bug in the project "My Project", I want it by an email to assign come developer. Is it possible? It is important because when I forget to look at unassigned bugs, the customer is waiting.

Best Regards
Oğuz
jb_mantis
Posts: 63
Joined: 14 Oct 2008, 12:41
Location: Columbus, Ohio, USA

Re: emailing on unassigned (new) bugs

Post by jb_mantis »

You can have emails sent to any access group you want ( I assume you are Manager or Administrator ).
So you could set it up to send an email to the "Managers" group for each new issue. I don't believe you can tell it to only send an email about new issues if they are not assigned to anybody.
The settings you need to look at are on the Manage -> Manage Configurations -> Email Notifications page.
The option you need is "Status changes to 'new' ".
-Joe
Mantis Version: 1.1.2
Disclaimer: Answers are based on the Mantis version above and may be inaccurate for newer/older versions which may have different configuration options and/or functionality.
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